- Outstanding interpersonal, communication, and presentation skills to liaise with global Development teams
- Effective leadership abilities - capable of engaging with colleagues while building trust and rapport, adjusting communication style to meet others' needs while staying focused on objectives
- Mentoring the Team, Training and coaching project group members to ensure efficient knowledge management practices
- Collaborating and communicating effectively with stakeholders to guarantee client satisfaction
- Developing high-quality, high-performance, and reliable solutions and inspiring team members to do the same
- Conducting defect management activities including problem identification, research, analysis, and documentation
- Leading or assisting in data analysis to assess data integrity and consistency, or identify issues at the core
- Executing QA testing, interpreting test results, and meticulously documenting outcomes
- Reviewing requirements, offering insights on completeness, testability, and other potential risks
- Providing timely and accurate updates on testing progress and results
- Estimating tasks and delivering regular status reports to project teams and supervisors
- Participating in identifying and implementing opportunities for continuous improvement within QA and broader project teams
- 8+ years of experience in Digital/Email Marketing
- Bachelor/Master's degree in a relevant field or equivalent experience
- Familiarity with Manual/Automated Testing
- Proficiency in HTML, CSS
- Experience with Enterprise-grade ESP
- Understanding of QC/QA Practices
- Familiarity with various tools used in Email Marketing and Campaign Build Processes
- Knowledge of Email Life Cycle
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Capability to work independently, manage multiple tasks effectively, and meet quality goals
- Proven effective communication skills (oral, written, email)
- Strong analytical, problem-solving, decision-making, and negotiation skills
- Strong interpersonal skills: teamwork, respect, tact, and discretion
- Maintaining a positive attitude even when under pressure
- Exceptional attention to detail
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Lead Quality Assurance Analyst - Bengaluru, India - MPC Moving Picture Company
Description
Company Description
When you become part of our team, you join a group of top performers. For years, we have been assisting marketers from renowned brands in personalizing experiences for millions of individuals through our state-of-the-art technology, solutions, and services. Epsilon provides brands with a leading identity that ensures privacy and enables them to utilize it across our range of digital media, messaging, and loyalty solutions. With over 400 billion consumer actions processed daily and numerous patented technologies such as real-time modeling languages and consumer privacy enhancements, we have established Epsilon India as a certified Great Place to Work™. Recognized by industry authorities like Forrester, Adweek, and the MRC, Epsilon, a key player within Publicis Groupe, operates globally with over 8,000 employees worldwide.
Job Description
We are in need of a QA/QC Associate with a deep understanding of modern web technologies, experience with cross-browser compatibility across multiple platforms, and excellent attention to detail. This role demands an independent, proactive approach to develop and refine creative solutions that meet the needs of top-tier clients and adapt to evolving business requirements.
You will collaborate with a skilled team of developers to establish testing processes and steer our company through a thrilling growth phase. We offer competitive compensation and a comprehensive benefits package for this role based in our Bangalore, KA office.
Responsibilities:
Qualifications
Additional Information
Epsilon is dedicated to championing diversity, inclusion, and equal employment opportunities by making reasonable efforts to attract, recruit, engage, and retain qualified individuals from all backgrounds and ethnicities, including women, people of color, LGBTQ individuals, individuals with disabilities, and other underrepresented groups.
