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    Network Support Engineer- TAC(Wireless) - Bengaluru, India - Tejas Networks

    Tejas Networks
    Tejas Networks Bengaluru, India

    Found in: Talent IN 2A C2 - 3 days ago

    Default job background
    Telecommunications
    Description

    About Tejas Networks

    Tejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products span across carrier-grade OTN/DWDM, xPON based fiber broadband, wireless broadband, Ethernet switching and routing and more. HW and SW are fully designed, manufactured and developed in India...a true pioneer of "Make in India" initiative.

    Tejas is one of the leading innovators in India's ICT sector with over 349 patents and a large repository of 280+ semiconductor IPs. Tejas is actively contributing to global 5G standards through its work in India's telecom standards organization (TSDSI). All this has been done with an energetic & dedicated team of engineers, for whom no problem is unsolvable.

    What will you do at Tejas?

    Product Engineering team owns:

    • Platform and software validation for the entire product portfolio
    • Automation Framework Development for the entire product portfolio
    • Develop and deliver customer documentation and training solutions
    • Compliance with technical certifications like TL9000, TSEC etc.
    • Level3 Technical Assistance for the customer escalations

    Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks.

    Responsibilities

    · Interact with Tejas Support team for providing assistance on reported issue

    · Debug/analyze and if required try to reproduce field issue in Tejas lab with customer database and interact with product verification (PV)/SW team

    · Track the Field Bugs/Enhancements with PLM (Product Line Managers)

    • Mentor the team members

    · Document the troubleshooting steps and provide regular training to field teams

    · Ensure that response and resolution time lines are met for field issues, as per committed SLA to customer

    · Involving in field scenario test cases with PV team

    · Automation based on requirement

    Experience / Skill Required

    • Experience with BE/B.Tech/M.Tech (ECE/Wireless/Mobile/CS) Degree
    • Deep working knowledge of Wireless standards
    • Extensive hands-on experience LTE/VoLTE/5G Integration and Deployment trouble shooting
    • Working knowledge of enhancing automation Solution
    • Should have good debugging and eNB/RRH log analysis skills
    • Passion for achieving excellence in process, product quality and reliability
    • Must be detail oriented and possess excellent communications skills
    • Must have knowledge on RF Planning and optimization
    • Knowledge on TX Media connectivity, RAN and Core Architecture
    • Must have Linux Knowlagde
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