- Conduct periodic tracking and monitoring of defined parameters for the effective functioning of IT systems and network hardware across all locations as per the prescribed standard operating procedures (SOPs)
- Prepare MIS updates on the operational status of IT systems and network infrastructure and provide the same to the superior
- Prepare and maintain masters of IT systems procured, installed, and in use across all locations
- Support the maintenance of the IT systems and infrastructure within the Corporate Office in line with a defined preventive maintenance schedule
- Conduct periodic backups of servers/databases to prevent data loss from any system failure
- Conduct monitoring and administration of mail servers and exchange of mail on the Blue Dart system in compliance with defined company policies
- Provide IT and technology support to users across locations by addressing the queries within defined timelines and escalating in case of non-resolution
- Obtain feedback on the performance of IT systems and infrastructure from the users and communicate the same to the superior
- Support the activities of the function such as preparing material for the IT-related training to employees, arranging and scheduling simulations in the team for response to network outages and breakdowns in the network, etc.
- Test new software and systems
- Coordinate with a relevant in-house team for faster resolution of issues.
- Knowledge or experience in Python is a must.
- Should be a problem solver.
- Good communication skills
- Immediate joiner.
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IT Executive - Mumbai, India - ExuberantHR Consulting
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