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    Tele caller - Bengaluru, India - Snaphunt

    Snaphunt
    Snaphunt Bengaluru, India

    Found in: Talent IN C2 - 4 days ago

    snaphunt background
    Full time
    Description

    The Offer

    • Opportunity within a company with a solid track record of performance
    • Work alongside & learn from best in class talent
    • Join a market leader within Ed Tech

    The Job

    Your responsibilities will include:

    • Contact potential customers via telephone to introduce our programs.
    • Make outbound calls to clients and provide information about our offers.
    • Engage in active listening to understand Parent's needs.
    • Answer customer inquiries, resolve complaints, and provide appropriate solutions.
    • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system.
    • Follow up with customers to ensure satisfaction and foster long-term relationships.
    • Collaborate with the sales team to develop effective strategies and techniques.
    • Stay updated with product knowledge, market trends, and competitors' activities.
    • Participate in sales meetings, training sessions, and team-building activities.

    The Profile

    • You have at least 1 year experience within a Telesales role, ideally within the Ed Tech industry.
    • You have working knowledge of English Proficiency, Kannada Proficiency, Telesales and sales
    • You are a strong networker & relationship builder
    • You are a strong team player who can manage multiple stakeholders
    • You are adaptable and thrive in changing environments

    The Employer

    Our client is one of the fastest-growing company providing recruitment services in India with focus on IT (major) and Non IT(Mid and senior level) Industry.

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