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    International voice - Bengaluru, India - SAGILITY LTD

    SAGILITY LTD
    SAGILITY LTD Bengaluru, India

    Found in: Talent IN C2 - 13 hours ago

    Default job background
    Full time
    Description

    Job description

    Position Summary

    The fulfillment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

    Roles and Responsibilities

    • Understand the basic professional standards and established procedures, policies before taking action and making decisions
    • Processing claims & handling calls, as per the process guidelines.
    • Adhering to the SLA, and understanding Quality & Auditing parameters
    • Maintaining TAT
    • Assumes responsibility for work activities and coordinating efforts
    • Meeting assigned productivity goals.
    • Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work
    • Adhering to the SLA.
    • Adhere to attendance and punctuality norms
    • Acquiring knowledge & skills of related areas of the process
    • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

    Education & Experience

    Freshers

    Any Graduates (Except BE\BTech Engg).

    Desired Skills and Abilities

    • US health care
    • Good Oral and Written Communication Skill English
    • Basic Telephone Etiquettes & MS Office
    • Good Typing Skills & Basic System Navigation Skills

    Interested Candidates, Kindly reach out to the below mentioned HR Team

    Divya

    RoleVoice / Blended - Other

    Industry TypeBPO / Call Centre

    Functional AreaCustomer Success, Service & Operations

    Employment TypeFull Time, Permanent

    Role CategoryVoice / Blended

    Education

    UG :Graduation Not Required

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