- Develop and implement strategic plans and initiatives to ensure the effective and efficient delivery of MICE events & Travels.
- Lead and manage a team of MICE Operations Executives and other staff, including setting goals and objectives, providing coaching and mentoring, and evaluating performance.
- Oversee the planning, coordination, and execution of MICE events, including costing, managing budgets, timelines, logistics, and vendor relationships.
- Ensure compliance with all relevant legal and regulatory requirements for MICE events, including health and safety regulations, data privacy laws, and other industry-specific regulations.
- Build and maintain relationships with Destination Management Companies (DMCs) and vendors, clients, stakeholders, and industry partners, hotelier's including attending industry events and conferences to stay up-to-date with industry trends and best practices.
- Develop and implement standard operating procedures (SOPs) for MICE Operations, and continuously review and improve processes to ensure efficiency and effectiveness.
- Collaborate with other departments, such as Sales and Marketing, to ensure alignment and coordination across the organization.
- Identify and manage risks and issues related to MICE events/travels and develop contingency plans as necessary.
- Ensure high levels of customer satisfaction and retention by providing excellent service to clients and stakeholders.
- Bachelor's or master's degree in hospitality management, business administration, tourism or a related field.
- At least 5 and above years of experience in the International MICE operation, including event planning, tourism, and operations management.
- Strong leadership, communication, and organizational skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Experience in managing a team and leading organizational change initiatives is desirable.
- In-depth knowledge of MICE industry trends, best practices, and technologies.
-
MANAGER - MICE & Contracting
Found in: Talent IN 2A C2 - 1 day ago
Eventive Communications Bengaluru, IndiaAbout the job: · Position: Manager- MICE & Contracting · Experience: 3+ years · We are seeking a dynamic and experienced MICE (Meetings, Incentives, Conferences, and Exhibitions) Contracting Manager to join our team. The ideal candidate will have a proven track record in managing ...
-
Sales Manager MICE
Found in: beBee S2 IN - 2 days ago
Hilton Bangalore, India OTHERWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
-
Operations Manager
Found in: Talent IN 2A C2 - 13 hours ago
Careerfit Bengaluru, IndiaResponsibilities: · Oversee and manage the day-to-day operations of the organization, ensuring efficiency, productivity, and compliance with policies and procedures. · Develop and implement operational strategies, policies, and initiatives to optimize processes and achieve organi ...
-
Operations Manager
Found in: Talent IN 2A C2 - 3 days ago
Agriplast Protected Cultivation Pvt Ltd Bengaluru, IndiaAs an Operations Manager, you will require to possess a deep understanding of factory operations, optimization in purchase, team leadership, and store maintenance, with the ability to ensure the successful execution of desired work. The Operations Manager will play a pivotal role ...
-
Operations Manager
Found in: Talent IN 2A C2 - 2 days ago
Royal Ace Bengaluru, IndiaCompany Description · Royal Ace is a luxury hotel located in Bengaluru, surrounded by refreshing greenery and vertical gardens. The hotel offers a range of amenities and facilities, catering to both leisure and corporate guests. It is conveniently located near tourist attractions ...
-
Operations Manager
Found in: Talent IN 2A C2 - 2 days ago
Xiaomi India Bengaluru, IndiaPosition: XEF Operations Manager – GTM Partnership · Location: Bangalore, India · Report to: Senior Manager · Job Responsibilities: · The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves ne ...
-
Operations Manager
Found in: Talent IN 2A C2 - 13 hours ago
ReSource Pro Bengaluru, IndiaJob Title: · Manager, Service Delivery, India · Report to: · Director, Service Delivery, India · Department: · Service Delivery Unit · Location: · Bangalore, India · Purpose of the Position: · In this pivotal role, critical leadership will be expected during this exciting an ...
-
Manager - Operations
Found in: beBee S2 IN - 2 days ago
Allstate Insurance Company Bangalore, IndiaProperty Manager Processing Services: Job Description · Job Summary: · This job is responsible for managing a team focused on delivering Claims support across Property line of business. Driving strategic priorities focused on enabling the Talent centre to deliver business ouctome ...
-
IS Operations Manager
Found in: beBee S2 IN - 3 days ago
ABB Bangalore, India OTHERIS Operations Manager · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: ...
-
Operational Risk Management
Found in: Talent IN 2A C2 - 2 days ago
Sagility Bangalore Urban, IndiaJob Title: Band M7 (DGM) Healthcare Operations Risk Management · Reporting to: Senior Vice President · Location: Bangalore · Working Hours/ Days: HYBRID ( 3 Days WFO + 2 Days WFH) · Required Experience: 14-16 years+ of overall experience with 10+ years in Operational Risk Managem ...
-
Senior Operations Manager
Found in: Talent IN 2A C2 - 2 days ago
AAJ Enterprises Bengaluru, IndiaJob title · Senior Operations Manager · Reports to · VP Operations · Duties and Responsibility · Operational MAVERICK: · Plan and manage warehouse operations for multiple customers/products/industries in a shared facility · Overall end to end operational aspect of resource planni ...
-
Ad Operations Manager
Found in: Talent IN 2A C2 - 2 days ago
VAP Group Bengaluru, IndiaAbout VAP Group · Who are we ? · One stop destination for all blockchain solutions .We are adept at assisting all blockchain efforts, including ICO, STO, NFT, DeFi and IEO and FinTech, flourish in an intensely competitive and extremely volatile market with our knowledge of and ex ...
-
HR Manager- Operations
Found in: Talent IN 2A C2 - 4 days ago
Zyoin Group Bengaluru, IndiaKey Responsibilities: · Managed end-to-end HR operations for Zyoin Group onboarding, client screening, and employee lifecycle management. · Served as the initial point of contact, processing hire to retire requests within SLA. · Manage employee records and ensure all HR databases ...
-
Operations Project Manager
Found in: Talent IN 2A C2 - 4 days ago
Bastian Solutions Bengaluru, IndiaJob Title : Operations Project Manager · Location : Bangalore (Hybrid) · Job Summary · The Operations Manager of Project Operations is responsible for all aspects of the Bastian Solutions Custom Automation, Conveyor and Robotics Integration including Project Management, Site Mana ...
-
Assistant Operations Manager
Found in: Talent IN 2A C2 - 13 hours ago
ReSource Pro Bengaluru, IndiaJob Title: · Assistant Manager, Service Delivery, India · Report to: · Manager, Service Delivery, India · Department: · Service Delivery Unit · Location: · Bangalore, India · Purpose of the Position: · In this pivotal role, critical leadership will be expected during this e ...
-
Sales Operations Manager
Found in: Talent IN 2A C2 - 2 days ago
LeadSquared Bengaluru, IndiaAbout LeadSquared: · One of the fastest-growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 1700 customers with 2 lakhs+ users across the globe utilize the LeadSquared platform to automate their sales and marketing p ...
-
SPA Operation manager
Found in: Talent IN 2A C2 - 2 days ago
Addvantis Enterprises LLP Bengaluru, IndiaJob Title : Manager - Operations SPA · Industry : Personal Care / Wellness/skin care/ beauty · Job Purpose : · Manage effectively day-to-day smooth operation of the lounge while driving services and retail sales to reach financial targets and at the same time ensuring customer sa ...
-
Partner Operation Manager
Found in: Talent IN 2A C2 - 2 days ago
MarketXpander Services Bengaluru, IndiaAbout LeadSquared: · One of the fastest-growing SaaS unicorns in the CRM space, LeadSquared empowers organizations with · the power of automation. More than 1700 customers, with 2 lakhs+ users across the globe, utilize the · LeadSquared platform to automate their sales and mark ...
-
Business Operations Manager
Found in: Talent IN 2A C2 - 2 days ago
PhonePe Bengaluru, IndiaWe are seeking a highly detail-oriented and analytical Manager to lead Life Insurance's Business Category Operations. Candidate is required to manage a team that tracks business parameters and reports any anomalies or errors detected in the ecosystem both internally and externall ...
-
Manager Workday Operations
Found in: Talent IN 2A C2 - 6 days ago
Condé Nast Technology Lab Bengaluru, IndiaManager, Workday Operations · Location: BLR · What we're looking for: · An experienced Workday evangelist who will oversee a team of Workday Admins for the purpose of building, supporting, and maintaining a global, full platform Workday tenant. The Workday support team plays a ke ...
Senior Manager-MICE Operations - Bengaluru, India - Benchmark Incentive & Leisure Travels Pvt Ltd
Found in: Talent IN 2A C2 - 2 days ago
Description
Job description
Company Overview:
Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.
Job Summary:
The Head of MICE Operations is responsible for overseeing and managing the operational aspects of MICE events for Benchmark Incentive and Leisure Travels Pvt Ltd. This includes leading a team of MICE Operations Executives, developing and implementing strategic plans and initiatives, managing budgets and timelines, ensuring compliance with legal and regulatory requirements, building and maintaining relationships with clients and stakeholders, and continuously improving processes and procedures.
Key Responsibilities:
Qualifications:
The Head of MICE Operations is a senior management position that requires a results-driven individual who is committed to delivering exceptional service to clients and stakeholders. This role is critical to the success of MICE events at Benchmark Incentive and Leisure Travels Pvt Ltd and requires an experienced and dynamic leader who can drive operational excellence and continuous improvement.