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Gurgaon

    Collection Process - Gurugram, India - Career Kendra

    Career Kendra
    Career Kendra Gurugram, India

    4 days ago

    Default job background
    Full time
    Description

    Company Overview

    Career Kendra is a staffing company specializing in all types of IT & Non-IT recruitments. Our mission is to deliver quality candidates to our clients, rather than just providing quantity. With a team of 11-50 employees, we are committed to providing excellent staffing solutions to companies across various industries.

    Job Overview

    We are hiring for the role of Tele Collection Executive Process at Career Kendra. This is a full-time position based in Gurgaon, Haryana, India. As a Collection Process, you will be responsible for contacting individuals and businesses to collect outstanding debts. This role is suitable for freshers with less than 1 year of experience.

    Qualifications and Skills

    • Excellent communication and negotiation skills
    • Ability to handle difficult conversations with professionalism and empathy
    • Strong problem-solving and decision-making abilities
    • Attention to detail and accuracy in record-keeping
    • Proficiency in using collection software and other relevant tools
    • Ability to work independently and as part of a team
    • Target-oriented mindset and ability to meet deadlines

    Roles and Responsibilities

    • Contact individuals and businesses to collect outstanding debts
    • Negotiate payment arrangements and set up repayment plans
    • Provide information regarding overdue accounts and payment options
    • Handle customer inquiries and resolve any issues or disputes
    • Maintain accurate and up-to-date records of all collections activities
    • Meet monthly collection targets and goals
    • Prepare reports and documents related to collections activities
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