- Support of Pennant application ensuring flawless operation.
- Should have good command on LMS Domain, PLSQL/JAVA
- Discussion with business on Change request.
- Ensuring timely closure of issues (within SLA) and Change request delivery.
- Ability to analyses issues reported and drive to closure.
- Debugging database code in the form of stored procedures, scripts, queries, views, triggers, etc.
- Review of DB patch provided vendor before production deployment
- Do a round of sanity on change/resolution provide and confirm if the same is inline before releasing to business to UAT.
- Work with front end developers to define simple yet powerful APIs.
- Ability to efficiently write database code without compromising data quality, privacy or security.
- Technologies: SQL, PL/SQL, JAVA
- Good knowledge of Web Based application/middleware.
- Databases like Oracle, MS SQL, MYSQL, Postgres (preferred)
- Excellent analytical and problemsolving skills
- Ability to lead the team.
- Logical, able to think outside the box
- Good interpersonal and customerfacing skills
- Handson knowledge on any of the LMS platform
- FinnOne / Pennant
- Flexible, cooperative and resilient
- Able to work effectively under pressure and frequently changing priorities.
- Vendor coordination & management,
- Adherence to audit, process & compliance.
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IT/Application Support Manager - Pune, India - Spectrum
Description
JOB RESPONSIBILITIES :