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Gurgaon

    Transition Manager - Gurugram, India - Genpact

    Genpact
    Genpact Gurugram, India

    6 days ago

    Genpact background
    Upper Management / Consulting
    Description

    Inviting applications for the role of, Transitions

    In this role, you will be dealing with Practice SME's, Operations' Leaders, Lean Digital Transformation Team, Analytics Team, Customers / Relation Managers / Enabling Functions / Global teams.

    The Transition function plays a key role in stabilizing new processes being migrated within the designated areas and ensuring smooth running of the same. This includes setting up of performance metrics, regular monitoring of processes, ensuring controls are in place, risk analyses are performed for every process, adequate training of resources, establishing communication channels with various internal/ external teams for long terms' success.

    Responsibilities

    Develop an understanding of the E2E solution and value being proposed

    Give to the creation of the E2E Transition strategy/solution, along with the TL, by Consolidating relevant inputs from cross-functional teams and Validating assumptions for the proposed digital compendium proposed.

    Participate in Pre-Transition Workshops to gain further insight and fine-tune the solution to meet clients stated and unstated needs and own all RFP document updates and develop and refine Client engagement strategies with client expectations and relationship management practices

    Understand G's Digital Compendium - Transformation Services offerings, solutions, digital assets, and their deployment toolkits - with a sharp focus on client/domain-specific agendas

    Taps into internal networks – TLs / SMEs / SDLs / People Function etc. to identify significant ideas or customize existing transformation solution in accordance to client's expectations

    Owing expectations and gain relevant agreement/ownership to drive the Project agenda as laid out and Identify and communicate risks, and co-create change solutions throughout the Project period

    Build foundational knowledge of revenue, AOI impact, and cost drivers for a business and Responsible for SLA Adherence during the transition lifecycle (90 days post go-live)

    Foresee, assess, communicate, and mitigate project & process risks to impacted parties

    Qualifications we seek in you

    Minimum Qualifications

    Postgraduate/Graduate

    Technical/ Digital background - Project Management Professional (PMP) from PMI or equivalent certification

    Project management / active Transitions experience

    Exposure to project management tools and technologies; familiarity with any of the major ERP platforms (e.g. SAP or Oracle)

    Relevant experience in consulting and organizational change

    Digital Pseudo Native: Build a Digital Mindset

    Strategic and Outcome Focused Client Interactions: Build positive relationships with the Client on a bedrock of Project / Change / Risk-based conversations

    Controller of 'E2E Transition Costs': Be accountable for Transition Costs

    'Global' Viewpoint Holder: Demonstrate Client / Domain insights through internal and external intelligence to build checks and balances for best in breed solutions

    Preferred Qualifications/ Skills

    Experience or exposure on digital deployment or projects

    Experience in engaging in strategic and tactical discussion with senior partners to sell the product offering

    Provide inputs for Transformation Focused with E2E view of the proposed solution

    Proficient in leading the project set up through to delivery new capabilities, and closure for all deals

    Excellent interpersonal skills

    Proficient in MS Office

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