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    Transition Manager - Gurugram, India - Wipro

    Wipro
    Wipro Gurugram, India

    5 days ago

    Wipro background
    Upper Management / Consulting
    Description

    · Manage active transitions as assigned

    · Be the customer's SPOC for all questions, decisions, actions and updates as applicable.

    · Support the project as the first escalation point for internal and customer issues.

    · Drive governance calls and meetings for internal and customer updates.

    · Plan for, conduct and manage relevant trainings to be delivered to transitions team.

    · Participate in / conduct assessments to gauge the training needs of the team.

    · Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables.

    · Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed.

    · Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables.

    · Combining process migration activities along with IT implementation

    · Gives customer distinct advantage as vendor manages both IT as well as the operations

    · Optimization of the transition methodology – reduce time, reduce costs, reduce risks, retain/ improve quality

    · Responsible for risk management – understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning.

    · Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.

    · Participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle

    Certifications and Assessments

    PMP (Preferred); PMCP - Mandatory (Wipro Internal), Certification in ITF (Wipro Internal) and ITIL Awareness Certification

    Knowledge

    Must Have : Graduate or equivalent.

    Good to have : PMP / PMCP preferred

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