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    ServiceNow Architect - Chennai, India - Workeagle

    Workeagle
    Workeagle Chennai, India

    1 day ago

    Default job background
    Description

    Position :
    ServiceNow Architect

    Experience : 8+yrs


    Available Locations :
    Bangalore / Chennai


    Budget :
    Upto 30 LPA


    Notice Period :
    Immediate to 15 days.


    Responsibilities :

    • Develop comprehensive ServiceNow strategies, architectures, and frameworks aligned with business objectives.
    • Lead the design and implementation of ServiceNow solutions, ensuring alignment with industry best practices and standards.
    • Provide technical leadership and guidance to crossfunctional teams throughout the project lifecycle.
    • Conduct indepth analysis of client requirements, identifying opportunities for process optimization and automation within the ServiceNow platform.
    • Collaborate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with ServiceNow capabilities.
    • Evaluate emerging technologies and trends in ServiceNow and ITSM, recommending innovative solutions to enhance service delivery.
    • Mentor junior team members, fostering a culture of continuous learning and professional development within the ServiceNow ecosystem.

    Qualifications :

    • Bachelor's degree in Computer Science, Information Technology, or related field.
    • Minimum of 8 years of experience in IT Service Management, with expertise in all modules.
    • Proven track record of architecting and implementing ServiceNow solutions in complex environments.
    • Deep technical knowledge of the ServiceNow platform, including but not limited to modules such as Incident Management, Change Management, and Service Catalog.
    • Strong understanding of the ITIL framework and ITIL certification preferred.
    • Excellent communication skills with the ability to articulate technical concepts to nontechnical stakeholders.
    • Ability to work independently and collaboratively in a fastpaced environment.
    • Relevant certifications such as ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) are required.
    Additional certifications such as TOGAF, COBIT, or PMP are a plus.
    )


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