Jobs
>
Chennai

    Customer Care Specialist - Chennai, India - Toast

    Toast
    Toast Chennai, India

    4 days ago

    Default job background
    Description

    Customer Care Specialist

    JOB DESCRIPTION:

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

    Bready* to make a change?

    As a Customer Care Specialist, you will provide a world-class experience to our Toast Customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as a Toast expert to help Toast's customers thrive. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments.

    xtraCHEF by Toast is an industry-leading accounts-payable automation integration with the Toast platform to fuel productivity and make more informed purchasing decisions. With xtraCHEF Pro,Food cost management reporting and analytics make it easy for operators to make sense of their books and shave percentage points off their prime costs.

    About this roll*

     Leverage your Toast product knowledge and customer service skills to answer incoming calls, chats and/or casework from Toast Customers
     Deliver a top tier customer experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers
     Follow Toast procedures to escalate and coordinate the customer response in accordance with Toast values
     Expand your knowledge of Toast's hardware and software weekly through professional development time, trainings, knowledge base articles, and the experience gained from performing the roll

    Do you have the right ingredients*?

    3.5 to 5 years of experience in a role responsible for customer satisfaction and championing the customer experience as well as answering incoming phone calls and ticketing systems.
     Strong communication (written/verbal), organisational, and influencing skills
     Success operating independently and navigating competing priorities in a constantly changing environment
     Proven track record of success navigating and troubleshooting technical tools, for instance an Apple laptop and Android based software + Toast-native hardware
     Strong abilities in teamwork, communication, and collaboration for effective interaction with colleagues and customers
     Your shift timings would be 6pm to 3am IST but could be subjected to change depending on the business needs

    Special Sauce* (Non-essential Skills/Nice to Haves)

     Experience working in the tech industry or for a SaaS company
     Open to schedules that may include weekends, holidays and nights

    We are Toasters

    Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

    At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

    The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

    Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

    Bready* to make a change? Apply today

    Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact

  • Advanced D Connects Online

    Online Doctor Consultation

    2 days ago

    Advanced D Connects Online Tamil Nadu, India

    Job Title: Online Doctor Consultation Remote · **Job** **Description**: · Doctor Connect is seeking a highly skilled and experienced Online Doctor Consultation specialist to join our team. As an Online Doctor Consultation specialist, you will be responsible for providing remote m ...

  • Annaii Medical College and Hospital (Rajalakshmi Health City)

    Junior Resident Doctor

    21 hours ago

    Annaii Medical College and Hospital (Rajalakshmi Health City) Chennai, Tamil Nadu, India

    DESIGNATION: JUNIOR RESIDENT DOCTOR · QUALIFICATION: MBBS · EXPERIENCE: FRESHER / EXPERIENCE · JOB RESPONSIBILITIES: · He / She should reside in hospital premises where ever designated quarters are provided. He will look after the problems arising with regard to functioning of th ...

  • ARAM MULTISPECIALITY DENTAL CLINIC

    General Dentist

    21 hours ago

    ARAM MULTISPECIALITY DENTAL CLINIC Chennai, India

    General dentists are the main dental care providers to people of all ages. They provide routine checkups, examinations, and cleanings. Their services are geared toward cleaning, restoration, and disease prevention. Depending on your mouth's condition, they may refer you to a spec ...

  • Chaitanya HR Consultancy

    Professor Pediatrician

    4 days ago

    Chaitanya HR Consultancy Tamil Nadu, India

    Diagnosing and treating illnesses, medical conditions, and injuries. · - Ordering, performing, and interpreting diagnostic tests. · - Collecting, recording, and maintaining patients' information and histories. · - Prescribing and administering treatments, therapies, medications, ...

  • Threos Healthcare Pvt Ltd

    General Physician Mbbs

    21 hours ago

    Threos Healthcare Pvt Ltd Chennai, India

    As a full-time doctor in a PCOS (Polycystic Ovary Syndrome) Clinic, you will play a critical role in providing comprehensive medical care and support to patients with PCOS. You will be responsible for diagnosing, treating, and managing PCOS-related health issues, while also addre ...

  • Rentokil Initial

    Associate HRbp Chennai

    3 days ago

    Rentokil Initial Chennai, India

    Rentokil Initial: · Our family of businesses: · Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene ...

  • Quickplay

    Administrative Assistant, People Department

    4 days ago

    Quickplay Chennai, India

    **About us-** · We are technologists at heart, who love what we do. At Quickplay we believe in transparency, fairness, and collaboration while we passionately work on some of the toughest use cases in OTT video; and are enthusiastic about massive scale and agility. If you get exc ...

  • Rentokil Initial

    Field Biologist Tamil Nadu Agriculture Graduate Exp

    1 day ago

    Rentokil Initial Tamil Nadu, India

    **Rentokil Initial**: · **Our family of businesses**: · Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial ...

  • backtoroots

    Customer Service Assistant

    3 days ago

    backtoroots Chennai, India

    Job brief · We are looking for a customer-oriented service representative. · A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accur ...

  • Hyper MedCoding

    Junior Medical Coder

    3 days ago

    Hyper MedCoding Chennai, India

    **Job Title**: MEDICAL CODER (Fresher) · **Location**: Chennai ,Trichy ,Coimbatore ,Madurai ,Bangalore ,Kochi ,Hyderabad · **Job Type**: Full-Time · **About Us: Hyper Medical Coding** is a reputable healthcare solutions provider dedicated to accuracy and excellence in medical cod ...

  • Siemens

    Scrummaster

    1 day ago

    Siemens Chennai, India

    **Role: Scrum Master** · Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on thei ...

  • Ciklum

    Middle Product UI Designer

    2 days ago

    Ciklum Chennai, Tamil Nadu, India

    · **Ciklum** is looking for a **Middle Product UI Designer **to join our team full-time in Chennai. · We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global te ...

  • Dr. Krishna's Cancer Healer Center

    Admin Care Executive

    3 days ago

    Dr. Krishna's Cancer Healer Center Nungambakkam, Chennai, Tamil Nadu, India

    To coordinate with employees of Center to ensure that each patient receives the best care and treatment. · - Develop new policies for the center to improve patient experience and satisfaction · - communicate with doctors, specialists and Top Management for day to day activity. · ...

  • Crowddevelopers

    Digital Marketer

    3 days ago

    Crowddevelopers Anna Nagar, Chennai, Tamil Nadu, India

    **Job Description: Digital Advertising Specialist (Facebook & Google Ads)** · **Location**: Chennai,Anna Nagar · **Experience Level**: 1+ years in Facebook & Google Ads · **About Us: Crowddevelopers** is a leading healthcare marketing agency dedicated to providing top-notch care ...

  • venkataeswara hospitals

    Duty Medical Officer

    2 days ago

    venkataeswara hospitals Nandanam, Chennai, Tamil Nadu, India

    Evaluate medical records and reports to determine patient's health status, needs, and treatment, and advise physicians and other healthcare specialists · - Create and maintain patient health records · - Perform physical exams, diagnose and treat illnesses, and provide follow-up c ...

  • Cognizant Technology Solutions

    Cloud Value Sr specialist

    1 day ago

    Cognizant Technology Solutions Chennai, India OTHER

    Not Applicable · Qualification: · Not ApplicableResponsibility: · Not ApplicableMust Have Skills · Azure Monitor · Azure AKS · Azure Cloud Native Security · Azure SQL · Good To Have Skills · Argus Pl SQL Programming · Azure Virtual Machines · Azure Automation · Azure Recovery S ...

  • Dreamaerospace Technologies Private Limited

    Marketing Excutive

    4 days ago

    Dreamaerospace Technologies Private Limited Thiruvanmiyur, Chennai, Tamil Nadu, India

    As a Marketing Execution Specialist at Dream Aerospace Technologies Private Limited, you will be responsible for overseeing the implementation and execution of marketing strategies to drive business growth and brand awareness. You will take care of some office works. You will col ...

  • Yash Dental - Adyar

    General Dentist

    2 days ago

    Yash Dental - Adyar Velachery, Chennai, Tamil Nadu, India

    **Job Title: General Dentist / Clinic Head** · **Company**: Yash Dental - Velacherry Branch · **Location**: Velacherry, Chennai · **Experience**: 15-20 years · **Preferred Gender**: Female · **Key Responsibilities**: · **Clinical Expertise**: · - Provide high-quality dental care ...

  • Cancer Institute (WIA)

    Professor - Medical Oncology

    1 day ago

    Cancer Institute (WIA) Chennai, India

    The Cancer Institute (WIA), Adyar, is a comprehensive cancer care institute in India, dedicated to providing comprehensive and ethical cancer treatment since 1954. We are a leader in cancer prevention, research, education, and treatment, offering advanced multi-modality therapy. ...

  • Rela Hospital

    Emergency Medicine Resident

    2 days ago

    Rela Hospital Chennai, India

    Calling All MEM (CCT-EM) Experts: Join Our Emergency Medicine Team · We are seeking a highly motivated physician with a Master's in Emergency Medicine (MEM) and Certificate Completion of Training in Emergency Medicine (CCT-EM) to join our growing team. · Are you a licensed M.D. ...