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    Technical Manager - Gurgaon/Gurugram, India - Sampoorna Consultants Pvt. Ltd

    Sampoorna Consultants Pvt. Ltd
    Sampoorna Consultants Pvt. Ltd Gurgaon/Gurugram, India

    1 day ago

    Default job background
    permanent Technology / Internet
    Description

    Key Responsibilities :

    • Is responsible for managing the WAN issues for customer within MTTR .
    • Needs to coordinate with various stake holders Internal and external to progress reported problems, known caveats, newly available features, software upgrades etc.
    • Drive Technical Bridge calls till resolution
    • Implementation of Incident driven emergency changes


    • WAN

    • Good working knowledge of WAN Protocols
    • BGP/OSPF/EIGRP/QoS/DMVPN
    • Good knowledge on MPLS
    • Good knowledge on ISR and ASR Series routers


    • SDWAN

    • Good knowledge on SDWAN Viptela.


    • LAN

    • Good working knowledge of Layer2 & Layer 3 switching, hands on experience on 6800, 6500, 4500, 3600, 3800 and 9k series of switches. Should have knowledge of STP, Stacking, VSS concepts.
    • Good working experience on Redundancy Protocols HSRP, VRRP GLBP, IPSLA and IP tracking.
    • Good understanding on NAT, NAT-T
    • Good understanding of Security Domain:
    • ESP, VPN Technologies, GRE, IPSec & ISAKMP
    • Basic working knowledge of ASA and polo alto Firewalls
    • Good understanding of packet capturing tools : Wireshark etc
    • Expert level knowledge of packet analysis (TCP Dump)
    • Expertise on troubleshooting with ISP/Service Providers for Circuit related problems.
    • Should have good and effective communication skills.
    • Experience on Cisco Wireless.
    )
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