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    Supervisor – Email Operations - Bengaluru, India - Thermo Fisher Scientific

    Thermo Fisher Scientific
    Thermo Fisher Scientific Bengaluru, India

    Found in: Talent IN C2 - 3 days ago

    thermo fisher scientific background
    Full time
    Description
    :
  • Create a roadmap and develop strategies to achieve the team's goals. This involves creating action plans, setting deadlines, and allocating resources efficiently
  • Delegate tasks to individual team members based on their skills, knowledge, and expertise. Effective delegation helps in distributing workload, fostering partnership, and enhancing productivity
  • Be a mentor and provide guidance to team members whenever they face challenges or require assistance. This includes coaching, training, and mentoring team members to help them develop their skills and improve performance
  • Fostering a sense of unity, collaboration, and teamwork among team members. Encourage collaboration, promote a positive team culture, and recognize and appreciate individual and team achievements
  • Represent your team in meetings, communicate with other departments or stakeholders, and coordinate efforts with other teams. Acting as a liaison ensures effective communication and collaboration across different areas of the organization
  • Lead all aspects of email campaign operations, including scheduling, list management, segmentation, and deployment
  • Implement and maintain email marketing standard methodologies, ensuring compliance with industry regulations and privacy policies
  • Monitor and troubleshoot technical issues related to email delivery, ensuring high deliverability rates and minimizing spam complaints
  • Conduct regular quality assurance checks to ensure accurate rendering of email templates across various email clients and devices
  • Optimize email templates and workflows for efficiency, scalability, and performance improvement
  • Stay updated with the latest email marketing trends, technologies, and industry standards to drive continuous improvement
  • Maintain email marketing software and tools, ensuring accurate tracking, data integrity, and efficient workflows
  • Provide training and support to internal customers on processes and tools

    • Requirements:

  • Bachelor's degree in marketing, communications, or a related field
  • Experienced in email marketing operations over 6 years with minimum 2 years in managing a team is desirable
  • Proficiency in email marketing platforms (Oracle Eloqua preferred) and marketing automation tools (Adobe Experience Platform (AEP) preferred)
  • Proven understanding of email marketing standard processes, deliverability, list management and segmentation strategies
  • Knowledge of Structured Query Language (SQL) as a tool for data analysis
  • Familiarity with HTML and CSS for email template customization is preferred
  • Understanding of GDPR and CAN-SPAM Act regulations
  • Excellent project management skills (Workfront knowledge preferred), with the ability to prioritize tasks, handle multiple projects, and meet deadlines
  • Strong communication (English) and collaboration skills, with the ability to work effectively in a team environment
  • Continuous learning attitude, staying updated with emerging email marketing technologies and trends

    • Benefits:

    We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation

    At Thermo Fisher Scientific, each one of our 120,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

    Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

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