- Organize, plan, control and monitor workflow, coordinating resource to ensure that the daily workload is consistently completed in line with agreed service standards.
- Monitor the performance of the team, recommending and implementing changes to the way in which the team operates to improve service quality and process efficiency supporting line management in the implementation of centrally driven changes when required.
- Input into the development of individual team members, ensuring cross training is carried out and there is sufficient knowledge and resource to cover absences.
- Work alongside the US operational team to ensure communication and operations are aligned.
- Recognize and analyze trends in problem occurrence and workflow, investigate further when appropriate and implementing changes or coordinating support from other parties to resolves matters and minimize the risk of re-occurrences.
- Monitor the team compliance with internal policies, procedures, external regulations and data security, report or escalating non-conformance as necessary.
- Ensure that the operational unit works to support our quality policy, information security policy and all aspects of our Integrated Management System.
- Support the team deliverable by undertaking a range of roles and tasks when required.
- Pursue personal development of skills and technical knowledge to adapt to the changing business environment.
- Successful completion of task and achievements of agreed service standards
- Effective use of resources
- Accuracy and volume of team's work
- Development of knowledge, competence and skills of self and team
- Adherence to procedures, policies and Integrated Management System requirements
- Quality of recommendations for continuous improvement
- Effectiveness of change management and communication
- Effective communication with team stakeholders.
- Deliver quality to our customers.
- Drive to improve results and standards
- Working together
- Taking ownership and responsibility
- Leadership
- Technical proficiency
- Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon.
- Explains the reasoning behind what is being said to ensure understanding and acceptance.
- Produces clear and concise reports and other written material (both draft and final form) usually of a detailed and sometime technical nature, which are understandable to those with or without knowledge of the subject matter.
- Uses basic time management techniques to plan, manage and prioritize own work effectively, making most efficient use of the time available.
- Plans, co-ordinates and controls the work and resources of the team.
- Objectively assess the performance of others in accordance with the process, assessing capabilities and potential.
- Give constructive feedback in order to identify individual's development needs.
- Maintain consistency and fairness throughout the process.
- Communicate and explain change effectively.
- Plan and implement changes gaining commitment and understanding, minimising disruption to our service.
- Has a very good understanding of the Group's overall aims, structures, policies and culture, together with a good knowledge of the policies, operations, systems and relevant strategies pertaining to specific areas of the business.
- Able to assess the impact of change on products, systems, processes and people.
- Develop and maintain relationships with key contact in all relevant areas.
- Has a good understanding of the business environment in which Equiniti operates and of industry best practice.
- Has a good awareness of the likely impact of economic, political, social and regulatory change on Equiniti's business and overall aims, including relevant IT industry developments.
- Maintain an understanding of competitor services and initiatives and how they may be turned to advantage.
- 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives.
- Business-related certification expense reimbursement
- Comprehensive Medical Assurance coverage for dependents & Parents.
- Cab transport for staff working in UK & US shifts.
- Accidental & Life cover 3 times of concerned CTC.
-
Team Lead
5 days ago
BIM Heroes Jaipur, IndiaRole Description · This is a full-time on-site role for a Team Lead - BIM Architecture located in Jaipur. As a Team Lead - BIM Architecture, you will supervise a team of BIM specialists, ensuring that the projects are running smoothly, according to the timelines and requirements ...
-
Team Lead
12 hours ago
ATSPL - Rajasthan Jaipur, India Full timeJob Description: · At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year t ...
-
Team Lead
1 day ago
Octal IT Solution (CMMI Level 3 Appraised) Jaipur, India Full timeWe are seeking an experienced MERN Stack Team Leader to join our team. The successful candidate will be responsible for leading a team of developers in designing, developing, testing, and deploying web applications using the MERN stack. The MERN Stack Team Leader will be responsi ...
-
Team Lead
1 day ago
Aim Placements Jaipur, India Full timeBelow is the JD for Mission Control Analyst (MCA) · Responsibilities · FUNCTIONAL: · Responsible for preparing and sending different kind of reports on time as per the business · requirement. · Monitor the queue, make call outs and be responsible for the KPIs. · Monitor and analy ...
-
Team Lead RTFx
3 days ago
AU SMALL FINANCE BANK Jaipur, IndiaFunctional Role: Team Lead RTFx · Qualification: MBA or post graduate equivalent degree. · Relevant Experience: 10+ years of experience in Sales & Acquisition of RTFx clients & offering solutions. · Functional Competencies: · Team handling of Acquisition Mangers for Retail trade ...
-
timesjobs Jaipur, India Full time· Welcome to Thrillophilia 1.5 Million users come every month to plan their trips on Thrillophilia . We are your one stop solution to book your tours, activities, staycations and much more. · - As a Team Lead Sales & BD you will be a part of next big travel revolution at · - Yo ...
-
Marketing Manager
4 weeks ago
Professionals IN Verified Company Jaipur, India Full time ₹30,000 - ₹80,000 per yearResponsibilities: · - Develop and implement strategic marketing plans to promote products or services and achieve business objectives. · - Oversee marketing campaigns, including advertising, digital marketing, and social media, to generate leads and drive sales. · - Analyze marke ...
-
Lead generation specialist
1 day ago
RavStack Jaipur, IndiaJob description · We are seeking a highly motivated and results-driven Lead Generation Specialist to join our dynamic team. The ideal candidate will be responsible for identifying and qualifying potential leads, nurturing relationships, and driving business growth. As a Lead Gene ...
-
Inside Sales Representative, Entry Level
2 hours ago
RoboMQ Jaipur, IndiaDoes working for a leading API and data Integration product company for SaaS, cloud, and Internet of Things (IoT) excites you? Do you look forward to selling and marketing innovative cutting-edge technology products? Do you like working in small teams with a fast pace, sitting on ...
-
Business Development Manager
2 days ago
Staffing Ninja Jaipur, IndiaPosition: Business Development Manager · Location: Jaipur · 6 Days a Week (5 Days on-site, 1 Day WFH) · Profile Description: We are seeking a dynamic and experienced Business Development Manager with a background in the finance industry hedge funds, to join our team. The ideal c ...
-
Chief Technology Officer
5 days ago
Oriental gemco groupp Jaipur, IndiaAs the Chief Technology Officer (CTO) and Branch Leader, you''ll play a pivotal role in shaping the technological direction of the company while providing leadership to the Jaipur branch. Your responsibilities will encompass strategic technology management, team leadership, and e ...
-
Lead Business Analyst
5 days ago
Xebia Jaipur, IndiaJoin Xebia Appcino as a Lead or Principal Business Analyst · Location: Jaipur · Employment type: Fulltime · Experience: 8 to 12 years · The Company · Xebia Appcino is the low code arm of the Xebia group with a decade of experience in delivering · business applications on low-cod ...
-
Lead Generation Executive
4 days ago
Elittor Properties LLC Jaipur, IndiaJob Title: Lead Generation Executive (Online) · Company: Elittor Properties LLC · Location: Jaipur (Remote Work Available) · About Us: Elittor Properties LLC is a reputable real estate brokerage firm specializing in residential and commercial properties in Jaipur and surrounding ...
-
Business Development Executive
1 day ago
Doggle Jaipur, IndiaCompany Description · Doggle specializes in crafting customized software solutions, dedicated to delivering outstanding software tailored to the unique needs of each client. Additionally, we offer internship opportunities to students, providing a comprehensive learning experience ...
-
Sales Manager
5 days ago
Ampersand Group Jaipur, IndiaJob Description: As a Sales Manager, you will be responsible for leading our sales team in Jaipur, with a primary focus on government liaisoning and stakeholder management. Your role will involve understanding and navigating documentation, policies, advocacies, and validations re ...
-
Project Manager
5 days ago
Xebia Jaipur, IndiaJoin Xebia Appcino as a Project Manager · Location: Jaipur · Employment type: Fulltime · Experience: 10 to 14 years · The Company · Xebia Appcino is the low code arm of the Xebia group with a decade of experience in delivering · business applications on low-code platforms enabli ...
-
Assistant Manager- US Payroll
3 days ago
Teleperformance Jaipur, IndiaRole – Managerial · Responsibilities · Overall responsibility for the preparation of all payroll activities including payroll payments, reports, and tax returns. · Comply with all the payroll financial and legal requirements, responsibilities, and obligations, including statuto ...
-
Academic Content Writing
1 day ago
JOBBOOST Jaipur, IndiaJob Opportunity: Academic Content Writing · Location: Jaipur, Rajasthan · Job Type: Full-time, On Site · Salary: Around 3 LPA · Qualifications: · - 12th pass or · - 10th pass · Communication Skills: · - Candidate must be from English medium or have an excellent command in written ...
-
Digital Marketing Specialist
4 days ago
IIHMR University Jaipur, IndiaJoin IIHMR University, Jaipur- Shaping Future Leaders in Healthcare Empowering Excellence, Building Futures · The University offers MBA (Hospital and Health Management), MBA (Pharmaceutical Management), MBA (Development Management), MBA (Healthcare Analytics), Master of Public He ...
-
Business Development Intern
2 hours ago
LeadAssist Jaipur, IndiaLeadAssist is a global technology company that operates in the marketing and sales tech space. We leverage proprietary technology and a unique marketing methodology to provide our clients with a range of marketing services and products in a variety of industries. Our award-winnin ...
Team Lead - Jaipur, India - Equiniti
Description
Management Level
GEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specializing in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.
Job Purpose
To lead a team, utilizing available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department.
Core Responsibilities
Suggested Performance Measures
Key Competencies
Skills
English Oral Communication:
English Written Communication:
Self / Work Organization:
Performance Review & Development:
Change Management:
Organizational Awareness:
Environmental Awareness:
Benefits:
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.