- Ensure accurate email replies are entered and appropriate information is provided in escalated calls.
- Ensure call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion.
- Collaborate with team members on knowledge transfer, support policies, procedures, and standards.
- Should be excellent in analytical and problem-solving skills, combined with the ability to provide quick resolution to problems.
- Must be proactive and have the ability to work both independently and collaboratively with colleagues, end users, and with external vendors.
- Ability to document issues into technical requirement for the developers for a quick resolution.
- Good troubleshooting skills to provide accurate description of the issues to the developers
- Linux
- Oracle SQL/PLSQL
- Shell scripting
- Minimum of 3 years of commercial experience in Linux, oracle sql.
- Familiarity with the Telecom domain is highly desirable
- Highly motivated team player required to work within a small team environment with minimal supervision
- Excellent verbal and written communication skills.
- Health Insurance
- Hybrid model
- 5 days working (Monday-Friday)
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Network Support Engineer-10
1 week ago
NTT Ltd. Mumbai, IndiaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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Support Engineer-l1 Proxy
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Sapwood Ventures Pvt. Mumbai, Maharashtra, IndiaWe are hiring for our reputed client for the following requirement: · Position · - Proxy L1 Eng. · Location · - Mumbai · **Level 1 Support** · **Qualifications Job Requirements**: · - BE/B.Tech/B.Sc/BCA or equivalent · - CCNA Sec. or Equivalent · - Overall 2-4 years experience in ...
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Desktop Support Engineer-l1 Tcs Starbucks
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Dixit Infotech Services Pvt. Ltd Mumbai, Maharashtra, IndiaDesktop Support Engineer (Semi field Job) · - Knowledge of Hardware Application Outlook 365(POS/SAP/Ticket Tool) value added · - Engineer should be of Retail industry (value added). · - Engineer should have basic Knowledge of Unix server (Value Added). · - Engineer should be able ...
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Support Engineer
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Ericsson Mumbai, IndiaDescription · Join our Team · Our Outstanding Opportunity · We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You wil ...
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IT support Engineer
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Excis Compliance ltd Mumbai, IndiaJob Description · Engineer shall perform the following in-scope tasks: · Incident management, problem management, change management, request fulfilment, hands and feet support for the below mentioned assets (not limited to) · Endpoint Devices (e.g., Desktops/Laptop/MacBook/Notebo ...
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Application Support Engineer
5 days ago
Ventura Mumbai, IndiaAbout the Company: · Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to-c ...
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Technical Support Engineer
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Think360 Mumbai Metropolitan Region, IndiaJob Summary/Objective: · We are seeking a Technical Support Engineer to become an integral part of our team. Ideal for those who excel in diverse and adaptable work settings, this position primarily focuses on: · Providing dedicated technical support, including the proactive mo ...
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Desktop Support Engineer
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Excis Compliance Mumbai, IndiaEngineer shall perform the following in-scope tasks: · Incident management, problem management, change management, request fulfilment, hands and feet support for the below mentioned assets (not limited to) · Endpoint Devices (e.g., Desktops/Laptop/MacBook/Notebook/Tablets/Mobile ...
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Cyberark Support Engineer
8 hours ago
Unique Performance Techsoft Pvt Ltd Mumbai, IndiaRoles: · • Role: CYBERARK SUPPORT ENGINEER · • Location: Mumbai &Kerala · • Qualification: Any Graduate · • Experience: 2-6 YEARS · • Working days: Rotational · Responsibilities · • Provide CyberArk expert technical services to enterprise customers · • Lead and manage the succes ...
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Desktop Support Engineer
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Allied Digital Services Limited Mumbai, IndiaHello Folks, · Greetings from Allied Digital Services · Walk-in Date & Timings- 12th April' 2024 (Friday): 10:00 AM to 5:00 PM · Walk-in Address: 15th Floor, Allied Digital Services, Nirmal Building, Barrister Rajni Patel Marg, Nariman Point, Mumbai, Maharashtra 400021 · Contact ...
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Technical Support Engineer
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RAD Mumbai, IndiaRAD is a global leader for telecom access solutions. for over 40 years, RAD reliably supplies communications service providers and critical infrastructure operators in over 150 countries with best-of-breed EADs/NIDs, industrial IoT, 5G xHaul, and Operational WAN solutions. · RAD ...
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Application Support Engineer
1 day ago
Crest IT Consulting Pvt Ltd. Mumbai, IndiaWe are currently seeking a diligent and technically proficient L1 Application Support Engineer to join our team. · The successful candidate will have a minimum of one year of experience in providing Level 1 support for software applications, with a strong foundation in SQL and W ...
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Application Support Engineer
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Ventura Securities Ltd. Mumbai, IndiaRole : Application Support Engineer · Location : Thane, MAH · Required experience : 2 years & above · Website : · About the Company : · Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the co ...
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Production Support Engineer
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AVE Promagne Mumbai, IndiaWe are seeking a Technical Support Engineer with expertise in Django and deep cloud infrastructure knowledge, preferably across multiple vendors with a focus on AWS. This role requires excellent communication skills and a background in DevOps. · Responsibilities : · - Provide tec ...
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Application Support Engineer
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Workassist Mumbai, IndiaNote : This is a requirement for one of the Workassist Hiring Partner · Role Description : · - This is a full-time on-site role located in Goregaon for an Application Support Engineer at Workassist. · - The Application Support Engineer will be responsible for providing technical ...
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Application Support Engineer
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Arting Digital Mumbai, IndiaPosition title : Application Support · CTC : 7 LPA · Experience : 3+ yrs- · Location : Mumbai · Work Mode : On-site · Primary skills : L1 /L2 Support into Logistics Domain ,WMS/TMS/Transport · Qualification : Any Engineering/ Computers degree · Roles and Responsibilities : · - U ...
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Application Support Engineer
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Ventura Securities Ltd. Mumbai, India InternshipSHIPRole : Application Support Intern · Location : Thane, MAH · Internship Tenure : 6 months fulltime · About the Company : · Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is now en ...
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Client Support Engineer
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Pelican Mumbai, India Full timeClient Support Engineer · About Pelican · ACE Software is a leading provider of payment solutions to corporations and financial institutions of all types and sizes in EMEA, the Americas and Asia-Pacific. ACE Software puts intelligent automation, compliance and control firmly at ...
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Network Support Engineer
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Intellectual Capital HR Consulting Pvt. Ltd. Mumbai, IndiaJD for network resource · Network Support role · Exp-2-4 · Broking house · Responsible for managing overall IT day to day operations · Implement IT continuous improvement programs · Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks ...
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Technical Support Engineer
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Sectona Mumbai, IndiaThe Support Engineer is a seasoned professional who understands challenges faced by organization in implementing security technologies in hybrid environments. You will be engaged in firsthand customer interactions to resolve customer issues. If you have technical depth and desire ...
Sr. Production Support Engineer - Mumbai, India - Nextgen Clearing
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