- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
- Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, audit documentation.
- Gather and analyze technical and product information from various sources to document new or changing product functionality.
- Assist in planning, scheduling, and tracking product development documentation work to meet product release dates and deliverables – hotfixes, patch sets, service packs, minor and major.
- Deliver product release/update specific documentation – recent changes, feature enhancements, or bug fixes, test results, release notes etc.
- Create new hire onboarding materials with easy-to-understand user interface text, help and guides.
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
- Responsible for continuously editing and revising the content.
- Collaborate with technical leadership, QA engineers and developers.
- Quickly learn the technical aspects and maintain an in-depth knowledge of ValGenesis's products and SDLC processes.
- Create and maintain the information architecture.
- Bachelor's degree preferably in IT/computer science.
- 3 to 10 years of experience in technical writing for product development organizations.
- Strong experience owning an end to end documentation creation process.
- Strong written, editing and communication skills in English.
- Experience working with stakeholders to document the nuts & bolts of product development lifecycle.
- Excellent attention-to-detail and the ability to prioritize and multi-task in a fast paced environment.
- Experience working with: Confluence/Jira, Devops, Git & GitHub, HTML, CSS, Jinja, Python etc.
- Proficiency in word processor programs such as Microsoft Word, Adobe Acrobat.
- Experience with software development or software QA in product development lifecycle.
- Experience working with Agile/Scrum software development teams.
- Preferable experience with Quality Management Systems (QMS) for life sciences industry as an end user or tester/QA.
- Our customers' success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity's quality of life, and we honor that mission.
- We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.
- We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.
- We're in it to win it. We're on a path to becoming the number one intelligent validation platform in the market, and we won't settle for anything less than being a market leader.
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Senior Software Technical Writer - Chennai, India - ValGenesis
Description
We are looking for experienced technical writer who could join our product engineering team to produce high-quality documentation for internal and external audience. You will work collaboratively with developers, quality engineers, product managers, and quality audit analysts to make our products easier to use and comply with regulatory requirements.
Responsibilities
Requirements
We're on a Mission
In 2005, we disrupted the life sciences industry by introducing the world's first digital validation lifecycle management system. ValGenesis VLMS revolutionized compliance-based corporate validation activities and has remained the industry standard.
Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations.
The Team You'll Join
How We Work
Our Chennai and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity and a sense of community, and is critical to our future success as a company.
ValGenesis is an equal opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law
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