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    CapitalNow - Manager - Collection - Hyderabad, India - Capitalnow

    Capitalnow
    Capitalnow Hyderabad, India

    1 week ago

    Default job background
    Description
    Manager - Collection


    Key Responsibilities:

    • Supervise and manage a team of collection agents, providing guidance, support, and training as needed.
    • Develop and implement collection strategies to improve overall collection performance and reduce delinquency rates.
    • Monitor collection activities and performance metrics, such as collection rates, aging reports, and cash flow projections.
    • Review and analyze delinquent accounts to identify root causes and develop effective solutions for resolution.
    • Coordinate with internal departments, including sales, customer service, and finance, to resolve customer disputes and address billing inquiries.
    • Ensure compliance with company policies, industry regulations, and legal requirements related to debt collection practices.
    • Prepare regular reports and presentations on collection activities, trends, and performance for management Degree in business administration, finance, or a related field (preferred).
    • Proven experience in collections management or a similar role, with a minimum of 45 years of experience.
    • Strong leadership and interpersonal skills, with the ability to motivate and inspire team members to achieve goals.
    • Excellent communication skills, both written and verbal, with the ability to interact effectively with internal and external stakeholders.
    )
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