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    Guest Service Associate - Mumbai, India - Novotel

    Novotel
    Novotel Mumbai, India

    1 week ago

    Default job background
    Full time
    Description
    Job Requirements

    Job Title: Guest Service Associate - Housekeeping

    Company Name: Novotel Mumbai Juhu Beach

    Location: Mumbai, Maharashtra

    Salary: Competitive (per month)

    Employment Type: Regular / Permanent

    Job Description:

    Join the Novotel Mumbai Juhu Beach team as a Guest Service Associate in the Housekeeping department If you're a service-focused individual with a passion for delivering exceptional guest experiences, this role is perfect for you. Here's your chance to become a part of a dynamic team that values your uniqueness and encourages growth.

    Company Description:

    Why work for Accor? We're not just a global leader; we're a family that embraces your individuality and offers opportunities that align with your personality. At Accor, your work will have purpose, and every day will be a chance to learn and grow. We invite you to explore the boundless possibilities of Accor's world. Join us on this journey of limitless potential and discover more at Be yourself, make a difference, and dare to challenge the norm. #BELIMITLESS

    Main Duties:

    Financial:

    • Conduct routine inventories of linen, amenities, and minibar supplies as directed by team leaders.
    • Prevent wastage and spoilage of supplies and amenities.
    • Handle equipment with care to avoid damage.

    Operational:

    • Perform assigned duties according to operational standards.
    • Communicate guest preferences and complaints to Team Leaders and maintain records.
    • Adhere to all safety and security protocols.

    Personnel:

    • Follow all company policies.
    • Participate in scheduled training sessions.
    • Maintain organizational grooming standards.
    • Assist in resolving associate complaints and issues.

    Occupational Health & Safety:

    • All employees are responsible for their safety and the safety of others in the workplace.

    Replacement and Temporary Mission:

    • Be prepared and accountable for any tasks assigned by Management.

    Qualifications:

    Your experience and skills include:

    • Essential service-focused personality and a deep passion for food and beverage service.
    • Previous experience in a similar leadership role is an advantage.
    • Strong interpersonal and problem-solving skills, with the ability to lead by example.

    FAQs:

    1. What is the role of a Guest Service Associate in Housekeeping?

    As a Guest Service Associate in Housekeeping, your role involves ensuring the comfort and satisfaction of our guests through meticulous attention to detail, maintaining supplies, and upholding operational standards.

    2. How does Accor support its employees' growth?

    At Accor, we're committed to nurturing your growth through continuous learning and development opportunities. We believe in fostering an environment where your career can thrive.

    3. What sets Novotel Mumbai Juhu Beach apart as an employer?

    Novotel Mumbai Juhu Beach offers not just a job, but a chance to be part of a vibrant team that values individuality, encourages innovation, and strives for excellence in guest service.

    4. How can I apply for this exciting opportunity?

    To apply and embark on this journey with us, visit our official career page at [Link to Application Page].

    5. What safety measures are in place for employees?

    We prioritize the safety of our employees through strict adherence to safety protocols, regular training, and a collective responsibility for maintaining a secure work environment.

    6. What benefits can I expect as part of the team?

    As a valued team member, you can enjoy competitive compensation, opportunities for career advancement, access to training programs, and the chance to be part of a global hospitality leader.

    7. What is the ethos behind #BELIMITLESS?

    BELIMITLESS encapsulates our belief in breaking boundaries, challenging norms, and embracing individuality. It's about daring to dream and daring to make a difference in the world of hospitality.

    Join us at Novotel Mumbai Juhu Beach and be a part of a team that's redefining hospitality. Your journey to limitless possibilities begins here.

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