Business Analyst - Mumbai, India - Hirextra -World's First Staffing Aggregator

    Hirextra -World's First Staffing Aggregator
    Hirextra -World's First Staffing Aggregator Mumbai, India

    2 weeks ago

    Default job background
    Accounting / Finance
    Description

    Role: Business Analyst - Conversation Designer (Delivery)

    Location: : India (Mumbai, Bangalore)

    Experience: 2 to 8 years

    Employe Type: Contract

    Roles & Responsibilities:

    ● Gather customer requirements, analyze their needs and determine analytical requirements for virtual agent:

    ● Define use cases

    ● Design a human-to-virtual-agent conversation flow iteratively

    ● Apply industry best practices and promote standards for execution and delivery approach

    ● Guide the customer on technology evaluation, technical thought leadership and direction for Conversational AI projects. .

    ● Act as a liaison between stakeholders, project teams, and development teams.

    ● Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.

    ● Managing customer communication & relationships

    Required Skills:

    ● Experience in at least one of the following areas: Analytics, AI, Linguistics, Copywriting, UX Design or Product Design

    ● Excellent communication, articulation, abstraction, analytical and presentation skills

    ● Ability to work with minimal supervision in a dynamic and timeline sensitive work environment

    ● Excellent aptitude in business analysis and awareness of quantitative analysis techniques. Your plans and actions are backed by not just gut feeling but also customer/ industry/ market research

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