Jobs
>
Bengaluru

    Operations Client Service - Bangalore City, India - State Street

    State Street
    State Street Bangalore City, India

    Found in: beBee S2 IN - 2 days ago

    State Street background
    Full time
    Description

    Job Description

    Who we are looking for:

    This is a position with a high level of responsibility within the Service Delivery team. The role is responsible for ensuring successful service delivery, contract and SLA documentation and execution, change management, and key performance reporting with 100% accuracy & timeliness.

    Why this role is important to us:

    The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities.

    Join us if making your mark in the financial services industry from day one is a challenge you are up for.

    What you will be responsible for:

    • Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street's full range of services as their needs and as services evolve.
    • Provide support during US market hours.
    • Define risk environment for business unit and perform Risk and Control Assessment to ensure appropriate action is initiated and executed to minimize risk events
    • Execute activities to ensure interdepartmental deliveries are monitored and risks highlighted and addressed.
    • Assists with compliance reviews, controls, and audits as appropriate.
    • Ensures superior client satisfaction by acting as an advocate for clients and ensuring client issues are satisfactorily resolved.
    • Proactive identification of client needs and potential internal issues impacting client satisfaction.
    • Exercise discretion and judgment with respect to matters of significance, such as resolving, reporting of issues/breaches and suspicious transactions.
    • Work in conjunction with individuals on the team as well as other business units, shared services/COEs, outsource partners, external clients as needed to resolve issues/discrepancies and ensure client satisfaction through seamless processing, accuracy, and adherence to all SLAs/internal standards/guidelines
    • Liaise with COE's, shared service teams and other business units as required to escalate and resolve client's service/ operational issue.
    • Trains, coaches' colleague and provides input to performance appraisals.
    • Should have some experience in efficiency related activities through Lean or other methodologies.

    What we value:

    These skills will help you succeed in this role:

    • Strong verbal and written communication skills.
    • Strong analytical skills.
    • Ability to perform effectively within strict client deadlines.
    • Attention to detail
    • Team player attitude
    • Ability to work on own initiative.
    • Shift Timing : 6:30 – 3:30 IST
    • Work Location : Bangalore

    Education & Preferred Qualifications:

    • 5-7+ years' experience in Custody & Accounting – Should be well versed with financial instruments.
    • Bachelor's Degree in Finance, Accountancy or Business-related degree.
    • Former Client service experience would be an advantage.
    • MBA/CFA accreditation would be an advantage.
    • Very good working knowledge of Excel.
    • Excellent English skills.

    Secondary Skills (Good to Have)

    • Advance MS Office
    • Analytical Skills

    About State Street

    What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

    Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

    Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

    State Street is an equal opportunity and affirmative action employer.

    For further information, and to apply, please visit our website via the "Apply" button below.

  • State Street

    Client Services

    Found in: beBee S2 IN - 4 days ago

    State Street Bangalore, India OTHER

    Vice President, Client Onboarding · Who we are looking for · An experienced leader for our global Client Services Support group, responsible for managing a team of client services specialists responsible for providing end to end onboarding support to our key clients. The Global M ...

  • Geek Creative Agency

    Client Servicing

    Found in: Talent IN C2 - 2 days ago

    Geek Creative Agency Bengaluru, India

    Geek Creative Agency is looking for Client Service Manager. Job Description: Operate as the lead point of contact for any and all matters specific to our customers. Build and maintain strong, long-lasting customer relationships · Work closely with all internal teams, contribute ...

  • Cielo Talent

    Client Services Manager

    Found in: Talent IN 2A C2 - 2 days ago

    Cielo Talent Bengaluru, India

    The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals ...

  • Alore - Growth OS

    Client Services Manager

    Found in: Appcast Linkedin IN C2 - 2 days ago

    Alore - Growth OS Bengaluru, India

    Alore is a business's dependable growth operating system, bringing revenue velocity. · Alore offers a dynamic outbound sales automation platform to streamline the sales process. · Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' ...

  • VerSe Innovation

    Client Service Specialist

    Found in: Talent IN 2A C2 - 3 days ago

    VerSe Innovation Bengaluru, India

    Job Summary: · We are looking for dedicated Client Service Managers to join our dynamic SMB vertical at Verse Innovation Pvt Ltd, a leading tech-first company with successful products like Dailyhunt, Josh, and more. In this role, you will be the pivotal link between our sales tea ...

  • Alore - Growth OS

    Client Services Manager

    Found in: Talent IN 2A C2 - 2 days ago

    Alore - Growth OS Bengaluru, India

    Alore is a business's dependable growth operating system, bringing revenue velocity. · Alore offers a dynamic outbound sales automation platform to streamline the sales process. · Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' ...

  • State Street

    Operations client service

    Found in: Talent IN C2 - 2 days ago

    State Street Bengaluru, India Full time

    Job Description · Who we are looking for: · This is a position with a high level of responsibility within the Service Delivery team. The role is responsible for ensuring successful service delivery, contract and SLA documentation and execution, change management, and key perfor ...

  • VML

    Client Servicing Director

    Found in: Talent IN 2A C2 - 2 days ago

    VML Bengaluru, India

    Role: Client Solutions Director · Reporting to: Senior Vice President & Executive Business Director, VML · Location: Bangalore · About Us: · VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplish ...

  • State Street

    Operations Client Service

    Found in: Talent IN C2 - 3 days ago

    State Street Bengaluru, India Full time

    Job Description · Who we are looking for: · This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful se ...

  • Cielo Talent

    Client Services Manager

    Found in: beBee S2 IN - 2 days ago

    Cielo Talent Bengaluru, India Full time

    Company Description · Location: Bangalore, India · Work Arrangement: Hybrid · Shift Timing: Regular India working hours · Industry: IT and Technology · Language: English Only · Are you ready to accelerate your career? Join Cielo as a Client Services Manager A career at Cielo wi ...

  • Event-U-All

    Client Servicing Internship

    Found in: beBee S2 IN - 6 days ago

    Event-U-All Bangalore, India Internship, Full time

    · About the internship: · Selected intern's day-to-day responsibilities include: · 1. Understanding Client requirements, modifications, brief & event objectives · 2. Acting as a bridge between the Client and the Operations & Creative teams · 3. Generating repeat business from ex ...

  • State Street

    Operations Client Service

    Found in: beBee S2 IN - 4 days ago

    State Street Bangalore City, India Full time

    Job Description · Who we are looking for: · This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful serv ...

  • Talent Corner

    Client Services Representative

    Found in: Talent IN C2 - 2 days ago

    Talent Corner Bengaluru, India

    Roles and Responsibilities · • Coordination with operations team · • Preparing proposals · • Arrange business meetings with prospective clients · Desired Candidate Profile · Perks and Benefits · ...

  • PiedPiper Events

    Client Servicing Internship

    Found in: beBee S2 IN - 2 days ago

    PiedPiper Events Bangalore, India Internship, Full time

    · About the internship: · Selected intern's day-to-day responsibilities include: · 1. Executing assigned tasks at events with precision and efficiency · 2. Collaborating on presentations and actively contribute to event concepts under team guidance · 3. Identifying and liaising ...

  • Pink Lemonade Communications

    Client Servicing Manager and BD

    Found in: Talent IN 2A C2 - 1 day ago

    Pink Lemonade Communications Bengaluru, India

    Job Description for Client Servicing Manager · Serve as the lead point of contact for all customer account management matters along with the Senior account manager where needed. · Build and maintain strong, long-lasting client relationships. · Develop trusted advisor relationship ...

  • Epsilon

    Senior Client Services Analyst

    Found in: Whatjobs IN C2 - 12 hours ago

    Epsilon Bengaluru, India Full time

    Job Description · Responsible for facilitating affiliate marketing (Account) activities in collaboration with Account teams · Proactively engage with Account management teams and assist with account strategies · Responsible for delivering the needs of Account teams and work clos ...

  • Morgan Stanley

    Client Onboarding and Regulatory Services

    Found in: Talent JP C2 - 2 days ago

    Morgan Stanley Bengaluru, India

    Client Onboarding and Regulatory Services ,Associate,Core Services Job Number: · Posting Date · :Apr 23, 2024 Primary Location · :Non-Japan Asia-India-Karnataka-BengaluruEducation Level:Bachelor's Degree Job · :OtherEmployment Type:Full TimeJob Level:Associate Descripti ...

  • F335 Deutsche India Private Limited, Bangalore Branch

    India Client Service Representative

    Found in: Talent IN C2 - 3 days ago

    F335 Deutsche India Private Limited, Bangalore Branch Bengaluru, India Full time

    Description · The Listed Derivatives (Exchange Traded Derivatives) business offers execution and clearing services for firm clients and internal franchise desks who wish to execute and/or clear listed derivatives (futures and options) across global execution venues (exchanges) a ...

  • State Street

    Operations Client Service, Assc2

    Found in: beBee S2 IN - 2 days ago

    State Street Bangalore City, India Full time

    Job Description · Who we are looking for: · This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful serv ...

  • TTKservices

    Client Service- Return to Work

    Found in: Talent IN C2 - 12 hours ago

    TTKservices Bengaluru, India

    Job Role: Executive/Senior Executive (ClientService) · Educational Qualification: Graduate/PostGraduatein any discipline · Experience: 0 3 Years · Location:Remote · Shift: Flexible to work onshifts · KeyResponsibilities · 1. Work as apart of the clients virtual business team orin ...