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    Gallagher - Disaster Recovery Specialist - Business Continuity - Bangalore, India - Gallagher Service Center LLP

    Gallagher Service Center LLP
    Gallagher Service Center LLP Bangalore, India

    1 day ago

    Default job background
    permanent Scientific
    Description


    Disaster Recovery Specialist, your primary responsibility is to support the IT DR Manager, the Senior DR Specialists & Business Continuity Analyst by efficiently managing the assigned administrative tasks as part of the delivery processes involved in Continuity Planning documentation & review, Continuity Testing planning, preparation & delivery, Vendor Continuity Assurance and IT DR Service On-boarding.

    You will play a crucial role in ensuring the smooth operation of the whole IT Continuity process lifecycle within Team Technology.


    In addition, the role is responsible for support/delivery of both ad-hoc Continuity-related assignments that the Team are allocated from time to time, and any CSI-type works.


    As part of the IT Continuity Team :

    • Create, develop, & maintain Disaster Recovery plans to cover in-scope business and IT systems.
    • Maintain the Corporate DR Planning tools such as DRAIP, JIRA and shared docs such as the Team Testing schedule.
    • Create, arrange, manage & carry out physical testing of Disaster Recovery Plans by:
    Creating and maintaining specific/individual DR test run-books.

    • Negotiating & agreeing the specific date/time to run the tests with their App Stakeholders.
    • Creating & progressing formal IT Change Control approvals.
    • Arranging/booking the appropriate test resources.
    • Ensuring preTest communications are sent out to the business & IT users.
    • Managing/coordinating the resources (human and technical) during the delivery of each DR Test.
    • Gathering & collating DR test results & evidence from their participants.
    • Creating & storing DR Test Reports to evidence the completion of DR tests.
    • Carrying out DR test reruns if required.
    • Ensuring DR Tests are run in a safe & secure manner ie productions systems are unaffected.
    • Take direction from, & support the Senior Disaster Recovery Specialists with department deliverables as workloads require.
    • Assist business & IT projects with DR process information & advice.
    • Escalate identified gaps within the DR environment to the Senior DR Recovery Specialist.
    • To be aware of BC/DR industry good practice guidelines that may impact BC/DR deliveries.
    • Comply with AJG Professional Standards Manual in accordance with statutory requirements.
    • Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher's shared values.
    • Ad hoc tasks as requested by management.
    )
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