- Manage backend administration of Learning operations such as enrollments, logistics management, attendance etc
- Process account creation, basic troubleshooting of online trainings.
- Point of contact for Tier 1 on queries from employees and managers.
- Good understanding of corporate learning management system (LMS).
- Administration of performance management activities such as review reminders, reports etc.
- Re-routing, cancellation or push-forward of performance review forms.
- Transition of processes of off-shore locations, articulate and script standard operating procedures (SOP).
- Ensure accurate and timely processing of transactions.
- Train new joiners and peers, share new learning and ensure knowledge is retained.
- 2 – 5 years of working experience in Talent Management or Training (L&D) administration.
- Excellent verbal and written communication skills.
- Has worked or managed L&D operations in a HR Shared Services set-up.
- Proficient in MS office.
- Flexible in EMEA / AMER shifts.
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Specialist, Learning Management System - Pune, India - Johnson Controls
Description
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