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    Senior Manager - Ahmedabad, India - Max Life Insurance

    Max Life Insurance
    Max Life Insurance Ahmedabad, India

    1 day ago

    Default job background
    Description

    KEY RESPONSIBILITIES

    :
  • Conducting induction and on-boarding training programs
  • Training on selling skills
  • Training on all MLI Insurance products and processes
  • Training on all MLI Digital tools and Assets
  • All other training programs as outlined in the Agent and ADM learning journey
  • Conducting GID's and IID's
  • Conducting PRP and FOD as and when required

    • Conducting training in blended delivery format

  • Delivering training in accordance with the learning journey design and blended delivery format – classroom training and/or virtual trainings
  • Developing facilitation skills and virtual delivery

    • skills to ensure seamless training delivery across all sessions

    Administrative

  • Manager-trainer to drive adoption of the digital learning platform across all roles
  • Responsible for driving digital assessments amongst Agents and ADMs
  • Responsible for driving self-learning among Agents and ADMs
  • Responsible for calendar zing and effectively planning all training sessions with the OH / OHs
  • Responsible for delivering all training adhering to the training calendar designed
  • Responsible for driving business performance of all learners
  • Responsible to drive attendance to all training sessions
  • Responsible to capture attendance in TMS/ELM within the stipulated time defined
  • Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
  • Responsible to plan travel for training sessions in various locations as required

    • Look after training logistics

  • Schedule training sessions
  • Ensure wider participation of agents in programs
  • Ensure set-up of SMART Classroom is in place before commencing a session

    • Monitor progress of agents on a continuous basis

  • Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
  • Ensure that agents follow moral and ethical standards when dealing with clients
  • Monitor Agent development

    • Update training material

  • Review present training material
  • Scan environment
  • Incorporate feedback from Agents, Customers, SMs, Ps, MPs

    • Ensure that the agents get updated and continuous information on MLI products

    Facilitate self- development of agents

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