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    Office365 Support Engineer - Pune, India - Atlas Copco

    Atlas Copco
    Atlas Copco Pune, India

    Found in: Talent IN C2 - 4 days ago

    Default job background
    Description
    .fit_to_content{width:%;height:auto}

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

    Join us on our journey for a better tomorrow.

    Your Role

  • Coach and guide users in the effective utilization of the Office toolset.
  • Assist in setting up and optimizing out-of-the-box solutions, with a strong emphasis on SharePoint and MS Teams.
  • Provide prompt and efficient support to users for any issues related to the Office platform.
  • Develop and deliver training materials and sessions to enhance user competency in Office.
  • Act as a liaison between users and technical teams to ensure seamless communication and resolution of issues.
  • Comprehensive understanding of Office suite, including applications like SharePoint, Teams, Exchange, OneDrive, Power Platform, etc.
  • Strong technical skills in configuring, managing, and troubleshooting Office services.
  • In-depth knowledge of SharePoint, including customization, administration, and development.
  • Proficiency in Microsoft Teams, covering collaboration, communication, and customization aspects.
  • Understanding of Exchange Online and associated email services.
  • Familiarity with Power Apps, Power Automate, and Power BI within the Power Platform.
  • Knowledge of security and compliance features within Office .
  • Promote and advocate for best practices in implementing and using Office .
  • Build a network within the Office community and collaborate with other professionals.
  • Engaging with the Office community, answering questions, and sharing insights.


    • To succeed, you will need

  • Computer Science Engineering qualification (B. E. or B. Tech or MTech) from a reputed university.
  • Experience in working in Agile/Scrum teams and following agile process.
  • Extensive experience and knowledge of the Office platform, especially SharePoint and MS Teams.
  • Excellent communication skills, with the ability to convey technical concepts in an understandable manner.
  • Proven track record in providing user support and coaching in a corporate environment.
  • Strong problem-solving skills and a customer-centric approach.
  • Ability to work collaboratively in a team and independently when required.
  • Strong analytical and problem-solving skills to address complex issues and provide solutions.
  • Creation of valuable content, such as blog posts, articles, tutorials, or videos related to Office .
  • Demonstrate a continuous learning mindset and stay updated with the latest Office advancements.
  • Contributions recognized by the community, possibly through awards, nominations, or endorsements.
  • Hold relevant Microsoft certifications related to Office .

    • In return, we offer you

  • Work in an internationally renowned company committed to innovation.
  • Access state-of-the-art technology and tools, staying at the forefront of industry advancements.
  • Avail opportunities for professional development, with a clear pathway for career growth.
  • Embrace a dynamic and inclusive work environment that values diversity and encourages open communication.
  • We are truly a product design and development multi-national organization thereby every person can contribute and grow.
  • We allow every passionate employee to further develop and grow those who believe that "there is always a better way".
  • We let people challenge the "Status Quo" and further take initiatives in developing new tools, framework, and applications.
  • We like to be "First in Mind - First in Choice" in every segment and businesses those we operate.

    • ​

    City
    Pune

    Last Day to Apply

    03-05-

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