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    Key Account Manager - Mumbai, India - Chai Point

    Chai Point
    Chai Point Mumbai, India

    1 week ago

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    Description

    Role: If the thought of sitting behind a desk all day gives you itchy feet, this could be the job for you as you will be required to spend a large amount of time visiting clients and attending networking events.

    We are looking for a capable Sales professional for our Vending machines division of business to help us onboard large/global accounts. You will need to define long-term strategic goals, build key customer relationships, identify business opportunities, negotiate, and close business deals and maintain extensive knowledge of current market conditions. You will need to use your networking and communication skills to identify and address clients' needs. The role requires a lot of creative thinking, to spot new opportunities and to establish rapid growth. This is an Individual Contributor role.

    The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

    Responsibilities:

    · Working to onboard the assigned set of large/global accounts with a headcount of >5000 office staff

    · Working closely with Infra Management companies to onboard their existing clients

    · Participate in relevant RFPs and tenders

    · Manage relationship and ensure profitability of such accounts

    · Generating expected revenue from the assigned accounts

    · Identify key staff in client companies to cultivate profitable relationships

    · Generating additional revenue by using the window of opportunity to sell CPG products

    · Understand customer needs and develop plans to address them

    · Promote high-quality sales, supply and customer service processes

    · Aim to preserve customers and renew contracts with timeline

    · Approach potential customers to establish relationships

    Requirements:

    · An experience of handling large corporates

    · Experience delivering client-focused solutions to customer needs

    · Excellent listening, negotiation and presentation abilities

    · Strong verbal and written communication skills

    · Proven experience in handling large enterprise deals

    · Problem-solving attitude

    · Aptitude for fostering positive relationships

    · Teamwork and leadership skills

    · Customer-oriented mindset

    About Chai Point:

    The world's largest Chai-led beverage platform, Chai Point, is an omni-channel brand that started in 2010. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and cafes). myChaiTM brewing system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3,500 workplace community hubs across 21 cities through its specialized brewing systems.

    With single-origin tea from Assam's finest estates and 100% single-origin Arabica coffee beans from Rainforest Alliance-certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours.

    As the brand continues to expand across formats with myChaiTM, the Company is aiming to tap into one million small and mid-size bakeries and cafes by bringing them onto a single platform. The Company plans to install 30,000 myChaiTM brewing systems across India in the next 3 – 5 years giving it the largest footprint in the retail channel in India.

    Towards the brand purpose of brewing an authentic cup that brightens lives and brings people together, the Chai Point Rewards program not only continuously delights and rewards its customers but also engages communities in a unique manner through the IROC – I Run on Chai program, which is seamlessly integrated into the Chai Point mobile app.

    Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, and Paragon Partners. The Company has raised over $50 million in funds to date.

    Awards and Accolades:

    We recently won "Excellence in Food Distribution at the CNBC TV18 Global Logistics Awards and "Best Cafe"

    Chain" at the F&B Business Excellence Awards Function hosted by Indian Express. In 2018 we won the following awards:

    Chai Point has been featured in the 2019 Top 10 Most Innovative Companies -India

    To serve a great cup that brightens lives and brings people together

    LinkedIn -

    Entrepreneur Start-up Awards 2018: Best Food Tech Company

    Financial Times FT1000 High Growth Companies: Ranked 86 out of 1,000 companies identified in APAC region

    Global Logistics Excellence Awards 2018

    Company Culture:

    We are an infectious bunch. Be it the way we rise to challenges, the cutting-edge products we create, the dreams we chase, or the fun we have at work. We invite you to free yourself, dream big, and chase your passion. We are here today because we did just that.

    We are Passionate & we Innovate every day; we believe in being Oriented as the difference between mediocrity & and excellence is in the attention to detail. We are Happy and Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation and ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. We are an ideal match

    Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste, and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment.

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