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Gurgaon

    Deputy Manager - gurugram, India - Royal Enfield

    Royal Enfield
    Royal Enfield gurugram, India

    6 days ago

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    Description
    Job Requirements

    Position title

    Deputy Manager Network

    Reports to

    Tech Lead - Network

    Job grade

    Deputy Manager

    Location

    Gurgaon

    Job Purpose

    The Resource-Network is responsible for the smooth functioning and upkeep of the IT infrastructure (including software and hardware) at RE.

    Key Responsibilities

    • Network Architecture and Planning
    • Suggest architecture of Royal Enfield Network to Infra Head
    • Stay updated on new technology and its implications to ROYAL ENFIELD Network.
    • Keep Network Architecture (WAN, LAN, Cloud, Wifi) and other related documents updated
    • Deploy necessary tools to monitor the network.
    • Review LAN architectures of Data Center, Plants, HQ, Warehouse, offices etc
    • Maintain EOS and EOL of all devices and suggest timely replacements
    • Participate/Manage network projects with external vendors.
    • Capacity Management
    • Continually reviewing current service capacity and service performance
    • Ensuring Team follow the right approach while installing new network devices in production.
    • There should be thorough review of system resources and discussion before deployment.
    • Sufficient sizing of network links should be done well in advance to avoid unexpected performance issues or resource crunch.
    • Propose upgradation/ changes in system resources if any to Infra Head well in advance
    • Availability Management
    • All mission Critical network devices should be configured in high availability.
    • HA Failover testing half yearly/ yearly or based on business need
    • Ensuring the Backup of all critical network devices are done as per defined policy. Network Links review every week to see SLAs of service providers.
    • Oversee usage of Tools to monitor network availability
    • Configuration management
    • Manage configuration of all network devices
    • Execute changes and configuration as required
    • POC and Upgrade of network devices after getting approvals from Infra Head
    • Keep backup of configurations.
    • IT Infra Processes compliance and Documentation of core domain
    • Ensuring up to date SOPs uploaded on portals for network team operations.
    • Develop and maintain documents of Network and security devices
    • Assisting in designing and implementation of the Infrastructure support processes and policies
    • Identify and facilitate training programs for IT team to improve productivity of IT tools.
    • Operations management
    • Supervise the daily operations of any future NOC and FMS network team/security domain leads.
    • Analysis of network traffic flow and take appropriate improvement actions wherever needed
    • Escalate and report the exceptions to Infra Head.
    • Technical Support
    • Technical support to be given to CMS domain leads wherever they stuck, Provide L3 / L4 Support on network and security devices and Conclude RCA
    • Do analysis and prepare RCAs for major incidents and submit to Infra head.
    • Make sure proper handover to be given at the time of replacement of domain leads.
    • Security and Patch Management
    • Ensure upgradation of firmware's and other security updates on all critical network devices on a Quarterly basis. This include testing of patches on test environment and then pushing to production environment
    • Hardening of Network device as per standards.
    • Ensure updating all security devices like Firewall's OS on latest firmware, IPS, IDS with latest signatures on all internet firewalls.
    • Quarterly review of Vulnerability Assessment Scan and closure penetration testing of all Network critical devices).
    • Test and VAPT scan data center devices before setting up in the production environment.
    • Do activities for Infra compliance for ISO27001 security standards
    • Log management Event log analyzer
    • Review logs as per the access management.
    • Analyzing logs and try to find out a pattern of the vulnerability. Check for suspicious contents accessed by any user.
    • Real Time Review multiple login failures, command executed on the firewall etc.
    • 100% capturing of Admin Activities / Task (internal / FMS Team) done on Network devices.
    • Any changes made in system without approval can be tracked down
    • Real time analyzing of events logs generated out of the system - to ensure the system is free of Bots, Phishing activities, Virus.
    • Backup of Log analysis for Audit requirement
    • IT Change Management
    • Operates as the Change Manager for IT network changes.
    • Support Infra Head on completion of Changes authorized.
    • FMS network and security team
    • Interaction for daily incident management, new requirements, Changes etc.
    • IT Coordinators of all ROYAL ENFIELD Businesses
    • To review the network related Problems
    • To work out new possibilities for improving Performance and Processes related to Facility Management, Backup of Critical Devices & network Management.
    • Technical experts
    • Interaction with technical experts of key vendors
    Work Experience

    Education

    Graduate/Post Graduate in Engineering / MBA (Systems / IT)

    Bachelor of Engineering / Bachelor of Technology / MCA / Diploma in Systems / Engineering

    Experience

    • 5+ years of relevant experience
    • Experience in providing Technical Support
    • Experience in Manufacturing/ Automotive industry
    • Good understanding of infrastructure, products, standards and configuration
    • Ability to work flexible and stretch hours
    • Demonstrate ownership of and accountability for relevant products and services
    • Ability to work as part of a team and independently
    • Ability to successfully handle multiple tasks while under pressure
    • People Management skill; Working in synergy with cross functional teams

    Strong understanding of following technologies

    • Fortinet SD-WAN and UTM including FortiAnalyzer and FortiManager
    • Cisco Wireless LAN Controller, Indoor and outdoor wireless access points
    • Forescout NAC or similar
    • CyberArk PAM or similar
    • Citrix and F5 Application Load Balancer
    • Cisco Routing and Switching
    • Cisco Data Center Networking (Nexus)
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