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Operations Manager
13 hours ago
MakeMyTrip Gurugram, IndiaAbout the Opportunity: · Role: Operations - Corporate Channel · Level: Assistant Manager/Deputy Manager · Reporting To: Director - Corporate Channel · Location: Gurugram · About the Function: · MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, r ...
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Operations Manager
6 days ago
Indus Discoveries Gurugram, IndiaCompany Description · Indus Discoveries is a family-owned company with a loyal staff, comprised of people who have built their careers with us. We pride ourselves on building relationships with our clients and partners in the same way through honesty, dependability, transparency, ...
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Operations Manager
2 days ago
MakeMyTrip Gurugram, IndiaAbout the Opportunity: · Role: · Operations - Corporate ChannelLevel: · Assistant Manager/Deputy ManagerReporting To: · Director - Corporate ChannelLocation: · Gurugram · About the Function: · MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, re ...
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IT Operation Manager
1 day ago
Smart Levo Innovation Gurugram, India Full timeJob brief · We are looking for a professional IT Operations Manager to plan, direct and coordinate · organizations IT operations. Will be responsible for improving performance, productivity, efficiency · through the implementation of effective methods and strategies. · Responsibi ...
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Manager - Operations
11 hours ago
Sun Life Gurugram, India Temps pleinDescription · Responsible for the day-to-day management of multi teams and multiple shifts for operations. Key to this role is delivering the needs of the Business partners by ensuring the day-to-day operations are met. · Education/Experience · Minimum – Graduate · Minimum 12 y ...
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Partner Operations Manager
1 day ago
ByteDance Gurugram, IndiaFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and ...
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Manager Inbound Operations
5 days ago
IGT Solutions Gurugram, IndiaAbout Us: · IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience ...
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Field Operations Manager
5 days ago
Battery Smart Gurugram, IndiaPosition - Field Operations Manager · Experience – 3+ years · Education – Graduation · Location – Delhi, Mathura, Aligarh, Gaya, Muzaffarpur, Bhagalpur, Gorakhpur, Hardoi · Roles & Responsibilities: · Oversee a team of technicians and field executives to meet operational goals. ...
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Operations Excellence Manager
5 days ago
Cielo Talent Gurugram, IndiaJob Description · The Client Operations Manager is responsible for increasing client satisfaction and service by reviewing various service delivery metrics and team processes to drive process improvement changes. As a member of the Cielo client services leadership team, the Clien ...
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Manager - Ad Operations
5 days ago
Datawrkz Gurgaon, IndiaKey Responsibilities: · - Setting up Advertising Campaigns across different platforms such as social media platforms (Facebook, Twitter, LinkedIn, etc. ), Google Marketing Stack, DCM,Programmatic platforms like Xandr. · - Troubleshooting campaigns setup on the platform. · - Talk ...
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Cluster Operations Manager
11 hours ago
Haleon Gurgaon, India Full timeCare to join us. Find out what life at Haleon is really like · At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equi ...
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Sales Operations Manager
1 day ago
Quicksort Solutions Pvt. Ltd. Gurugram, India Full timeWhat we are looking for in a candidate: · Responsible for managing the operations seamlessly and timely SLA delivery along with · maintaining high levels of employee and customer satisfaction · Insurance Sales (Health/Motor/Life) Preferred · Establish & Manage Relationships / Eng ...
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Operations Manager I
15 hours ago
Concentrix Gurugram, India Full timeDescription · Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the compet ...
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Manager - Ad Operations
4 days ago
Merito Gurugram, IndiaWe are looking for a Manager - Ad Operations for one of the leading global media agencies in India. · Role - Manager (Ad Operations) · Experience - 4+ years · Location - Mumbai, Pune, Chennai, Bangalore & Gurgaon · About our client :- · Our Client is the worlds largest media inve ...
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Deputy Manager Operations
4 days ago
Concentrix Gurugram, India Full timeDescription · The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and a ...
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Operations Manager I
11 hours ago
Concentrix Gurugram, India Full timeDescription · The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Essential Functions/Core Responsibilities · • Analyz ...
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Manager - Client Operations
5 days ago
Cielo Talent Gurugram, India Full timeCompany Description · Are you ready to accelerate your career? Join Cielo as a Client Operations Manager A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success · Cielo is a brand that reflects our big ide ...
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Manager-Business Operations
5 days ago
Noise Gurugram, India Full timeAbout us · Founded by Amit Khatri & Gaurav Khatri in 2014, Noise is India's leading connected lifestyle tech brand that resonates with the pulse of Indian consumers, with a vision to add meaningful upgrades to their lives. · Noise is India's No.1 smartwatch company for 3 years. E ...
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Manager - Advertisement Operations
11 hours ago
United Airlines Gurugram, India Job Type Full timeDescription · We have a wide variety of career opportunities around the world — come find yours. · Loyalty · Loyalty is responsible for the strategic planning, development and execution of our MileagePlus programs and the associated partnership development and marketing · Job ...
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Manager- Student Placement Operations
3 days ago
Great Lakes Institute of Management Gurugram, IndiaManager- Student Placement Operations · Great Lakes Institute of Management, Gurugram (GLIMG) embodies a spirit of excellence rooted in innovation and a sense of social responsibility. Over the last 12 years, our exceptional faculty members and cutting-edge curriculum has been re ...
L2 Operations Manager - Gurugram, India - Vizlogic Digital Solutions Private Limited
Description
L2 Ops manager Responsibilities:
Evaluating business processes, anticipating requirements, uncovering areas for improvement.
Leading ongoing reviews of business processes and developing optimization strategies.
Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
Performing requirements analysis, documenting, and communicating the results of your efforts.
Handling Operation Team for SMO IT portfolio solutions- IDMCP, ELMER, OSA/OLA, etc.
Handling L1 Operation Team for daily routine activities related to SCM for Company Distributors.
Attending regular calls with Vendor and Company Teams. (as per aligned drumbeat)
Co-ordinate with Distributors and Company for SCM Activities.
Maintaining SLA for Operation Activities.
Training of Distributor Team wherever required.
Ensuring Regular Reporting Activities as per alignment with Company.
Vendor co-ordination for getting solution within SLA/timeframe agreed with Company for any escalated issues.
Ensuring that Distributor Team is able to continue their daily activities smoothly.
Ensuring timely reporting on the status without Zero reminders.
Timely escalations to Company in case there is a delay from vendor for any solution/activity.
Ensuring to get all SOP, Process Documentation and Training PPTs from vendor and store in Centralize Location.
L2 Ops manager Requirements:
A bachelors degree in business or related field or an MBA.
A minimum of 10 years of experience in business analysis or a related field.
Prior exposure to Planning / Supply Chain domain in Company distributor ecosystem (e.g., iDMCP, LEAP) is must.
Exceptional analytical and conceptual thinking skills.
Advanced technical skills.
Excellent documentation skills.
Experience creating detailed reports and giving presentations.
Competency in Microsoft applications including Word, Excel (Advanced), and Outlook.
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
Experience leading and developing top-performing teams.
A history of leading and supporting successful projects.