- TechnicalSupport/Service Desk Agent L1 will be the part of Global SupportTeam supporting the Client Full Time Employees Vendors/Contractorsvia voice/ email /chat.
- Goodexperience in handling the issues related to outlook MS team VNPOffice 365 internet connectivity password resetting and servicenowticketingtool.
- Actsas single point of contact for all IT relatedissues.
- Providesstatus and updates on tickets to authorizedusers
- Adherenceto policies and procedures closure of open calls afterresolution.
- Attemptsto resolve the defined inquiries while on the telephone to meet theagreed upon Service Level for First CallResolution
- Identifyingthe issue and categorizing / prioritize theincident
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Service Desk Agent
1 hour ago
Hemmersbach GmbH & Co. KG Bengaluru, IndiaAnswer calls of customers, clients and technicians, Ticket handling for requests dealing with server hardware · - India - Bangalore · - Young professionals · - Full-time · **—** Your Benefits **—****: · - Buddy program- Health insurance- International environment- Job with purpos ...
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Front Desk Agent
1 hour ago
SkyJumper Trampoline Park Bengaluru, IndiaSkyJumper Trampoline Park is an Indoor amusement Park · For this we are looking for Front Office Executive, who would be performing following activities: · 1. Helping Customers with their queries, such as Ticket Prices & Discounts. · 2. Facilitating Ticket booking process & Colle ...
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Service Desk Agent
1 hour ago
Hemmersbach GmbH & Co. KG Bengaluru, IndiaTicket handling for requests dealing with server hardware Coordination of our field service engineers across US · - India - Bangalore · - Young professionals · - Full-time · **—** Your Benefits **—****: · - Buddy program- Health insurance- International environment- Job with purp ...
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Servicenow Developer-jp1
1 hour ago
Atlas Systems Bengaluru, India**ServiceNow **Senior **Developer** · **Required Skills**: · - 5-10 years of ServiceNow Experience · - 2+ years in demonstrated experience in: · - Service Portfolio Management (SPM) · - IT Service Management (ITSM) Agent Workspace · - Any integrations using REST and SOAP in Servi ...
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Hotel Receptionist
1 hour ago
Seef Lodge Bengaluru, IndiaWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. · Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and ...
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Uk Par Trade Clsoing
1 hour ago
Deutsche Bank Bengaluru, India**Job Title - Analyst/ Senior Analyst** · **Location - Bangalore, India** · **Role Description** · Loan Trading team in India within TCG provides Middle Office support to London/Frankfurt secondary Loan Trading desk under Investment Banking which trades majorly on Syndicated Loan ...
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Receptionist Admin
22 hours ago
INDUS TMT INDUSTRIES LTD Bengaluru, Karnataka, India**Job brief** · We are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make. · The g ...
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Guest Relation Executive
22 hours ago
Sodexo Bengaluru, India**Job Description · - Guest Relation Executive/Manager** · - Engaging with employees and stakeholders on day-to-day basis at front of the office/reception area. · - Managing the reception area and interact with client and visitors. · - Coordinating all front desk activities and s ...
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Service Desk Associate
1 hour ago
Bangalore Strategic Solution Bengaluru, Karnataka, IndiaPosition: Technical Support/Service Desk Agent - Level 1 · Location: Bangalore · Job Summary: · Key Responsibilities: · - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. · - Update ticket statuses reg ...
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Front Office Executive
1 hour ago
PEEPCROWD TECHNOLOGIES PVT LTD Bengaluru, IndiaKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) · - Greet and welcome guests · - Answer questions and address complaints · - Answer all incoming calls and redirect them or keep messages · - Receive letters, packages etc. and distribute t ...
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Front Office Executive
1 hour ago
RGBEE EDUCATIONAL FOUNDATION Bengaluru, India**Qualification**: Should be a Graduate / Post Graduate with good communication skills and pleasing personality. · **Position**:Front Desk Executive · **Organization: Goldenbee Global** · **Location**: Bannerghatta, Bengaluru · **Primary Purpose: **He / She will be the "face" of ...
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Front Office Assistant
1 hour ago
Klicpic Bengaluru, India**Company Information** · Klicpic is the face of New born baby portraiture. We bring experienced, professional photographers to capture the baby's first photograph with a natural, artistic style. · We capture this beauty by using only "real things"...natural window light, profess ...
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Guest Experience Supervisor
1 hour ago
Holiday Inn Express Bengaluru, IndiaFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. · A ...
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Associate Level 1/senior Associate: Billing
1 hour ago
BNP Paribas Bengaluru, India**SLAB - Billing** · About BNP Paribas Group: · BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees. The Group provides corporates, institutional and private investors with product and service solutions tai ...
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Front Office Executive
22 hours ago
GLOINNT Hebbal, Bengaluru, Karnataka, India**Role: Front Desk Executive (with Corporate Exp.)** · **Location: Bangalore** · **Experience: 5+ years** · **Requirements and skills** · - Proven experience as front desk representative, agent or relevant position in Corporate companies · - Familiarity with office machines (e.g. ...
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Admin Executive
22 hours ago
BRAD REALTY Whitefield, Bengaluru, Karnataka, India1. Office Management: · Oversee day-to-day operations of the real estate office. · Ensure a clean, organized, and efficient work environment. · 2. Documentation and Filing: · Manage and organize property documents and paperwork. · Maintain a systematic filing system for easy retr ...
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Associate
3 days ago
Capgemini Bengaluru, IndiaThe ideal candidate for this position will help us identify new investment opportunities and monitor our existing portfolio companies. To assist with these efforts, you will conduct financial analyses, develop financial models, and conduct industry and market research. · Respons ...
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Quality Coach
16 hours ago
Unisys Bengaluru, India Full timeWhat success looks like in this role: · Perform consistent monitoring on Service Desk agent interactions with End Users as well as the related tickets. Ensure that all designated agents in the team are coached timely and effectively. · Coaching abilities to drive agent performa ...
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Reception Manager
2 days ago
Spandana Hospital Bengaluru, India Full timeResponsibilities for Front Desk Manager · Responsible for the running of the front desk by hiring and training all front desk agents and leading by example · Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines · Assist in the development ...
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Front Office Assistant
2 days ago
Signum Hotels And Resorts Bengaluru, India Full timeResponsibilities · Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) · Greet and welcome guest · Answer questions and address complaints · Answer all incoming calls and redirect them or keep messages · Receive letters, packages etc. and di ...
Service Desk Agent L1 - Bengaluru, India - Better Future Solutions LLP
Description
Role
ServiceDesk AgentL1
Band
B1
Language
English(Read WriteSpeak)
TypeOfSupport
Voiceprocess
ShiftPattern
RotationalShifts (Includes Night Shift24/7)
WeekOff Pattern
2week off not necessarily to be Sat & Sun can be any 2 daysin aweek
Workplace
Bangalore/Chennai
Sales and marketing