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    Customer Sales Executive - Chennai, India - Burgundy Brand Collective

    Burgundy Brand Collective
    Burgundy Brand Collective Chennai, India

    3 days ago

    Default job background
    Full time
    Description

    About us

    Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts a marketplace for curated gourmet gifts, Papabubble an artistic, youth-oriented global candy brand and Ligne Roset a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

    Position: Customer Service Executive

    As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values.

    Duties & Responsibilities:

    • Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
    • Replenishing retail shelves as per store requirement
    • Managing store visual merchandising and managing customer billing and gift-wrapping
    • Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
    • Maintaining a safe and healthy work environment
    • Following the cleaning and hygiene guidelines set by the store

    Candidate Qualifications & Skill Requirements:

    • Candidate should ideally have 2- 3 years of experience in a similar profile
    • Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
    • Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
    • Good written and verbal communication skills
    • Ability to work well under pressure
    • Flexible and works well with a team
    • Ability to multitask

    Reporting Manager: Store Manager

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