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Support Specialist
4 days ago
Spectrum Consultants India Private Limited Bengaluru, IndiaSupport Specialist - IP Delivery Full Stack Summary · Experience Required: · 4 - 10 Years · Job Term: · Permanent · Location: · Bangalore · Category: · ERP Development/Support · World's leading semiconductor IP company. · Job Overview · Based in our Bengaluru office on a 16x5 shi ...
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Support Specialist
4 days ago
Spectrum Consultants India Private Limited bangalore, IndiaSupport Specialist - Licensing Full Stack Summary · Experience Required: · Years · Job Term: · Permanent · Location: · Bangalore · Category: · ERP Development/Support · World's leading semiconductor IP company. · Job Overview: · Based in our Bengaluru office on a 16x5 shift patte ...
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IT Support Specialist
4 days ago
Databricks bangalore, IndiaGAQ323R7 · Mission · Databricks is seeking an experienced IT Support Specialist to enhance and optimize our business processes, focusing on both daily user support and significant project initiatives. Situated in our Bangalore office, this role requires a seasoned professiona ...
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Support Specialist
3 weeks ago
arm limited Bengaluru, IndiaJob Description · Job Overview · Based in our Bengaluru office on a 16x5 shift pattern with on call on a rota basis. · Focused initially on specialist Level 2 and Level 3 operational support and resolution of issues for our IP Delivery tools, evolving over time to form a DevOp ...
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Support Specialist
4 days ago
arm limited Bengaluru, IndiaJob Description · Job Overview · Based in our Bengaluru office on a 16x5 shift pattern with on call on a rota basis.Focused initially on specialist Level 2 and Level 3 operational support and resolution of issues for our Digital Platform tools, evolving over time to form a DevOps ...
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Support Specialist
5 days ago
POWER BRIDGE SYSTEMS PRIVATE LIMITED Bengaluru, IndiaJob SummaryWe are seeking a highlymotivated individual to join our team as an EUC Corporate HardwareCoordinator and Customer Support Specialist. In this role you willbe responsible for managing hardware activities for all GEO regionsincluding coordination of hardware returns ship ...
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Support Specialist
4 days ago
Brainlab Bangalore Urban, India Full timeAt Brainlab, we digitize medical workflows from diagnosis to therapy, and our innovative ecosystem forms the basis for modern healthcare technology. We help healthcare providers build three-dimensional patient-specific models with data that is structured, mapped and aggregated wi ...
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IT Support Specialist
4 days ago
Databricks Bengaluru, IndiaGAQ323R7MissionDatabricks is seeking an experienced · IT Support Specialist · to enhance and optimize our business processes, focusing on both daily user support and significant project initiatives. Situated in our Bangalore office, this role requires a seasoned professional capa ...
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Support Specialist
1 week ago
POWER BRIDGE SYSTEMS PRIVATE LIMITED Bengaluru, IndiaJob Summary · We are seeking a highlymotivated individual to join our team as an EUC Corporate HardwareCoordinator and Customer Support Specialist. In this role you willbe responsible for managing hardware activities for all GEO regionsincluding coordination of hardware returns s ...
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Support Specialist
4 days ago
arm limited bangalore, IndiaJob Description · Job Overview · Based in our Bengaluru office on a 16x5 shift pattern with on call on a rota basis. · Focused initially on specialist Level 2 and Level 3 operational support and resolution of issues for our IP Delivery tools, evolving over time to form a De ...
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Support Specialist
4 days ago
arm limited Bengaluru, IndiaJob Description · Job Overview · Based in our Bengaluru office on a 16x5 shift pattern with on call on a rota basis.Focused initially on specialist Level 2 and Level 3 operational support and resolution of issues for our IP Delivery tools, evolving over time to form a DevOps stru ...
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IT Support Specialist
4 days ago
Info Origin Inc Bangalore, IndiaResponsibilities : · - Provide comprehensive IT support to internal users, resolving network connectivity issues (LAN & WAN), hardware malfunctions, software problems, and other user-related IT challenges. · - Manage user lifecycles, including setting up and deploying computers f ...
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Support Specialist
1 week ago
POWER BRIDGE SYSTEMS PRIVATE LIMITED Bengaluru, IndiaWe are seeking aDesktop Support Engineer to provide technical assistance andsupport for all hardware and software related issues. The idealcandidate will be responsible for maintaining and administering theCompanys PCs printers and IT equipment including audio and videoequipment ...
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IT Support Specialist
4 days ago
Temenos bangalore, IndiaTHE ROLE · As IT supportengineer, you will provide L1/L2 IT infrastructure support for Bangalore officeusers · OPPORTUNITES YYou will performday-to-day operational administration, including usermanagement,patches,hardware support and upgrades to ensure full availabilityand o ...
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Support Specialist
4 days ago
Spectrum Consultants India Private Limited bangalore, IndiaTypeScript for type-safe code in front-end and back-end development. · Microsoft Azure Cloud Platform, including Azure Functions, Azure AI Search, Azure Web Apps; Other Azure services like Application Insights, Azure Active Directory, and Azure Blob Storage. · Leadership & people ...
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Support Specialist
4 days ago
Brainlab Bengaluru, IndiaAt Brainlab, we digitize medical workflows from diagnosis to therapy, and our innovative ecosystem forms the basis for modern healthcare technology. We help healthcare providers build three-dimensional patient-specific models with data that is structured, mapped and aggregated wi ...
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IT Support Specialist
4 days ago
Temenos Bengaluru, IndiaTHE ROLE · As IT supportengineer, you will provide L1/L2 IT infrastructure support for Bangalore officeusersOPPORTUNITES · YYou will performday-to-day operational administration, including usermanagement,patches,hardware support and upgrades to ensure full availabilityand optimum ...
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Support Specialist
3 weeks ago
POWER BRIDGE SYSTEMS PRIVATE LIMITED Bengaluru, IndiaWe are seeking a Desktop Support Engineer to provide technical assistance and support for all hardware and software related issues. The ideal candidate will be responsible for maintaining and administering the Company's PCs, printers, and IT equipment, including audio and video e ...
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Support Specialist I
2 weeks ago
Vimeo Bengaluru, IndiaAt Vimeo, we seek passionate individuals ready to elevate customer experiences. As a Support Specialist I, you will be the frontline liaison, ensuring that our customers receive timely and empathetic support. · What you'll do: · Efficiently handle a variety of customer queries, p ...
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Desktop Support Specialist
1 week ago
Tranzeal Incorporated Bengaluru, IndiaJob Title: Desktop Support Specialist II · Location:Bangalore, KA · This role involves providing IT procurement, configuration, and support services for PC/Mac platforms, video conferencing, phone systems, and more. · Responsibilities: · Procure, configure, and support IT hardwar ...
System Support Specialist - Bengaluru, India - First Brands Group, LLC
Description
First Brands Group, LLCis the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe.
We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations.
Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere.If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth
Hardware and software support and installationInstallation of operating system images to new computer equipmentCollaborate with other IT groups for seeking resolution of reported issuesAdministration, creation, and configuration of accounts in Active DirectoryManage New Employee On-Boarding and Off-Boarding IT activities/permissions/accessAdministration, creation, and configuration of ERP accountsAssign/remove antivirus toolsPatch Management and Software DeploymentContact printer provider for printer support or request for printer tonersMaintain IT Assets System and Software InventoryProvide high quality first level support and response to the end userComplete all task in a timely manner to meet given SLAsProvide updates to customer for their reported issues regularly, including ticket approvalsTrack tickets status and ensure they are getting attention from other IT groups in timely matterIncident/Change/Problem managementRun monitoring reports for usage, performance, and availabilityExtensively research and document customer technical issuesCollaborate with Technical Support team members to properly manage Stakeholder/customer inquiries and escalate when appropriateDocument solutions for knowledge-base and bring new ideas for innovation and automation excellencePosition shall provide support globallyAssign tickets to the respective level 3 support team when escalations are neededProvide other job duties requested by manager on an as needed basisQualifications/Requirements:University Degree4 -7 years experience of working on a global help/service desk Level 1 (low level support) and higher support OR4+ years' experience technical support level 2 and higher (troubleshooting/problem solving skill) and higher (admin rights) i.e.
Position requires skills in the following areas as appropriate:
Experience in using helpdesk ticketing systemEuropean or US companies
supporting complex infrastructure
across European sitesOffice 365 and SharePoint experienceAutomation for current IT processes, enhancing the current processesGood knowledge of
ITIL based Incident/Change/Problem
managementOutstanding written and verbal communication skills in English, Bilingual preferredStrong skills and ability to troubleshoot issues quickly and find solutions to solving them independently in a timely mannerExhibit good general computer knowledge in hardware, software, Networking, Microsoft, and other applicationsStrong project management skills, including experience interacting with employees at every level of the organizationGreat knowledge of IT processes and willingness to constantly update knowledgeIndividual contributor, able to work independentlyInbuilt ability to multi-task, working on more than one issue simultaneouslySeeks to clarify and confirm understanding if any instructions or terms are unfamiliar orvague.