- 12 Years inClient Relations / business development / Customer Success in theBanking or Education Industry
- Experience inhandling client relations at CXOlevel
- Backgroundin the Banking Industry with experience in client relationsmanagement with CXOlevel engagement
- Bachelorsdegree in business marketing or a related field (master s degreepreferred).
- Proven experience in clientmanagement account management or business development often with 12years of relevant experience.
- Strongunderstanding of the industry and market dynamics related to theclients you serve.
- Excellent communicationnegotiation and interpersonal skills.
- Strategicthinking and problemsolvingabilities.
- Leadership skills and the ability tolead crossfunctional teams.
- Financial acumenand the ability to managebudgets.
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Customer Success Manager
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Process Specialist
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Internal Audit
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Lead Analytics Consultant
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Manager- Taxation
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Health and wellness Manager
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Process Specialist
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Health and wellness Manager
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Credit Research Analyst
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People Operations Manager
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Business Analyst
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Senior Graphic Designer
3 days ago
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Client Director BFSI Education Mumbai - Talent Bee Consulting Pvt Ltd
Description
IdealCandidateOrganisationPartof a leading conglomerate and a pioneer in the field of educationin India. This division is one of India s leading learningsolutionproviders in the banking financial services and insuranceindustries. The academy imparts domainspecific knowledge toindividuals who aspire to build successful careers in BFSI and NBFCsectors. The academy enjoys longstanding partnerships with over 50leading financial Institutions inIndia.
RoleAClient Director also known as an Account Director or BusinessDevelopment Director is a seniorlevel position responsible formanaging and growing relationships with key clients or accounts.The primary goal is to ensure client satisfaction retention andrevenue growth. This role involves strategic planning relationshipmanagement and collaboration with internal teams to deliverexceptional value toclients.
Responsibilities:
.ClientRelationship Management:Develop and maintain strong longlasting relationships with keyclients.Understand clients business needsand objectives.Act as the main point ofcontact and advocate for clients within theorganization. AccountStrategy:Create and implementaccount strategies that align with both client goals and theorganizations objectives.Identifyopportunities for upselling or crossselling additional products orservices to clients. StrategicPlanning:Collaborate withclients to develop and refine strategicplans.Ensure that the organizations productsor services align with the clients strategicvision. ClientSatisfaction:Monitor andassess client satisfaction and address any issues or concernspromptly.Work to exceed client expectationsand ensure their success.Financial Management:Managethe financial aspects of client accounts including budgetsforecasts and revenue targets.Track andreport on key financialmetrics. TeamCollaboration:Coordinate withinternal teams such as sales marketing and operations to deliversolutions that meet client needs.Provideguidance and leadership to crossfunctional teams working on clientprojects. ContractManagement:Oversee thenegotiation and renewal of contracts andagreements.Ensure compliance with contractterms and obligations. MarketResearch:Stay informed aboutindustry trends market conditions andcompetitors.Use market insights to developstrategies that benefit clients.Candidate
Location:Mumbai
Salary:Upto 40 LPA
banking industry,interpersonalskills,google analytics,contract management,account strategy,masters degree preferred,financial management,clientsatisfaction,financial acumen,leadership skills,strategicthinking,cxo-level engagement,negotiation,client relationshipmanagement,performance marketing,client management,strategicplanning,market research,team collaboration,digitalmarketing,business development,sem,communication,smm,bachelor'sdegree in business/marketing,account management,problem-solvingabilities,budget management