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    Analyst, L&S Collections - Chennai, India - Maersk

    Maersk
    Maersk Chennai, India

    Found in: Talent IN C2 - 5 days ago

    Default job background
    Full time
    Description
    Delivers support to processes and tasks in the Collections space, with
    some support to improve a given process and/or project.

    Key Responsibilities :

    Customers' reconciliation and follow up

  • Direct communication: Contacting customers via telephone and email
  • Ensure that there is a periodic reconciliation process in place with all credit customers (both internal and external), not less than at monthly intervals
  • Ensure all open items on customer reconciliations are completed within 7 days and updated SOA/Open details are provided to the customer
  • Dispute resolution handling and coordination with CSO/OPS/commercial
  • Ensure overall AR controlling process adheres to the Global Standards set by the organization
  • Ensure all data required for centralized dunning
  • Ensure all changes to addresses etc., are communicated to Master data team
  • Follow up and clear dunning reports

    • Credit Agreements

  • Ensure all customers credits are validated, documented and signed off by authorized parties.
  • Ensure clients are in compliant with the agreed credit terms
  • Renewal of credit agreements and review of terms as per the control manual

    • Controlling and housekeeping

  • Ensure no open credit items in customer sub ledger
  • Ensure all payments are timely applied in system

    • Write offs

  • Ensure no open credit items in customer sub ledger
  • Ensure all payments are timely applied in system

    • Release and SOP

  • Ensure country specific SOPs for b/l/cargo release procedures are in place and understood by responsible staff
  • Ensure procedure is implemented where operations is aware of customers on hold so that can be communicated to the customer during booking

    • WHT certificates

  • Obtain WHT certificates from the clients / Revenue authority portal wherever applicable.
  • Follow up with the clients.
  • Coordinate with internal as well as external stakeholders to ensure local, global and legal requirements are met

    • Other Responsibilities

  • Proactive identify, analyze and evaluate potential financial risks/upsides and mitigate these with relevant stakeholders
  • Establishment of and follow-up on relevant financial measurements for AR departments/ teams/ individuals

    • Reporting

  • Coordinate the preparation of the Period end reporting/ Management reports if any
  • Recommend benchmarks against which to measure the performance of company AP operations
  • Ensure and own KPI Reporting
  • Any other reasonable adhoc requests as may from time to time be made by Country

    • Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

    We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

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