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    Service Coordinator - Pune, India - Accurate Powertech India Pvt. Ltd.

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    Full time
    Description

    JD- Service Coordinator

    Roles and responsibility

    • Attending Customer calls regarding Customer complaints and service complaints
    • Assessing the service needs of clients and linking them to the appropriate resources and providers
    • Responding to complaints and resolving issues or matching clients with better services
    • Mail drafting.
    • Should have exp in Handle Team ,Team leading,
    • Coordinate with site operators.
    • Maintained the records of gensets in log sheets, servicing record of gensets.
    • Preparing service reports ,maintain record
    • Site visit

    Technical skillset

    • Sense of ownership and pride in your performance and its impact on companys success
    • Critical thinker and problem-solving skills
    • Team player, Pleasant personality
    • Good time-management skills
    • Great interpersonal and communication skills
    • Knowledge of use of email and internet (basics)

    Qualification

    B.sc, BCA, Diploma electrical, any Graduation, preferable service coordinator experience.

    Experience

    2 -3 yrs

    Male candidate prefer only

    Soft skills

    • Good communication
    • Able to draft mail
    • Required own vehicle.
    • Good in team leader.
    • Preferred candidate from Service field OR Service Industry

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