Jobs
>
Indore

    Team Lead - Indore, India - TaskUs

    TaskUs
    TaskUs Indore, India

    3 days ago

    Default job background
    Description

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

    The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

    It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

    What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

    Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments.

    Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department.

    You must be adept at creating reports of your team's performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team.

    So, do you have what it takes to be a Team Leader?

    Requirements:

  • We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of international BPO experience as a Team Leader (sales experie) managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company.
  • We need someone with excellent verbal and written communication skills along with above-average technical know-how.
  • If you have previous experience working on the phone, email and live chat customer support roles, then that's a plus in your favor.
  • If you're familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you.

    • How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

    DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

    We invite you to explore all TaskUs career opportunities and apply through the provided URL .

  • USM Business Systems

    Bench Sales(Team Lead)

    10 hours ago

    USM Business Systems Indore, India Full time

    Marketing Bench Consultants (H1/OPT/CPT/ F1/L1, GC, and USC). Developing new contacts with tier 1 vendors / Clients. Understanding their resume and formatting it as required. Searching Requirements on Job boards and submitting the resume. Communicating with the consultants on a D ...

  • TALENT MAX HR & MANAGEMENT CONSULTANTS

    Business Support Executive

    5 days ago

    TALENT MAX HR & MANAGEMENT CONSULTANTS Indore, India

    Job Overview: · **Key Responsibilities**: · **Lead Generation**: · Conduct research to gather contact information and relevant details of potential clients. · Collaborate with the sales and marketing team to develop lead generation strategies and campaigns. · Call the prospect le ...

  • Stalwart Careers

    Student Counselor

    3 days ago

    Stalwart Careers Indore, India

    We are looking for a dedicated and proactive Student Counselor to join our team. As a Student Counselor, you will play a crucial role in converting leads into admissions and providing comprehensive counseling services to prospective students. · **Responsibilities** · Lead Convers ...

  • Signal Expert Global FZE

    Digital Marketing Executive

    4 days ago

    Signal Expert Global FZE Indore, India

    _**Job Profile - E-Marketing Executive (Organic Lead Generation) / Work From Office Only**_ · - **Package Lac to 3.40 Lac per annum (In Hand) + Excellent Incentives**_ · - **(Note: Salary will be offered as per the interview)**_ · **Roles and Responsibilities** · - Manage and exe ...

  • SG Gurukul

    Tele Caller Executive

    1 day ago

    SG Gurukul Indore, Madhya Pradesh, India

    We are currently seeking a motivated and enthusiastic Telecaller Executive to join our team in Indore. The Telecaller Executive will be responsible for contacting potential clients via telephone to promote our digital marketing services and generate leads. This role requires a co ...

  • sarv

    Field Sales Executive

    3 days ago

    sarv Indore, India

    We are seeking a proactive and results-driven Field Sales Executive to join our team. Your primary responsibility will be generating sales leads through strategic prospecting and relationship-building. Strong communication skills, a persuasive demeanor, and a drive for achieving ...

  • Vidhigya

    Admission Counselor

    11 hours ago

    Vidhigya Indore, India

    Interface with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed admission. · - Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Student Experience Manager in order to op ...

  • TALENT MAX HR & MANAGEMENT CONSULTANTS

    Sales & Marketing

    11 hours ago

    TALENT MAX HR & MANAGEMENT CONSULTANTS Indore, India

    Post and job title · - Sales & Marketing - 20 · Location · - Indore · Salary package · - Sales & Marketing k Depend on experience · Responsibilities of ASM & Sales executive · - Planning sales budget, sales forecast and achieving sales targets. · - Hiring ,leading and nurturing t ...

  • PR 24x7

    Digital Marketing Executive

    3 days ago

    PR 24x7 Indore, India

    **Overview**: · PR 24x7 is looking for a highly motivated and experienced Digital Marketing Executive to join our team. The Digital Marketing Executive will be responsible for developing and implementing digital marketing strategies to drive website traffic, generate leads, and i ...

  • RWS

    Sales Executive

    3 days ago

    RWS Indore, India

    **About The Role**: · As RWS furthers its market expansion as a leader in content technology and language services, we are seeking new graduates that possess the drive, passion and potential, to achieve and exceed in delivering the value of our technology and language services so ...

  • Signal Expert Global FZE

    Pre Sales Associate

    2 days ago

    Signal Expert Global FZE Indore, India

    _**Job Profile - E-Marketing Executive (Organic Lead Generation) / Work From Office Only**_ · - _**Package Lac to 3 Lac per annum (In Hand) + Excellent Incentives**_ · - _**(Note: Salary will be offered as per the interview)**_ · - **Roles and Responsibilities**_ · - Manage and e ...

  • Plantix

    Evp - Marketing & Ecommerce

    5 days ago

    Plantix Indore, India

    **Company Overview** · Plantix is India's leading digital ecosystem connecting farmers, local retailers and agri-input producers. It is the world's most downloaded app for farmers - combining artificial intelligence and the expertise of leading research institutions around the gl ...

  • sarv

    Demand Associate

    4 days ago

    sarv Indore, India

    **Demand Associate** · We are seeking a proactive and results-driven Demand Associate to join our team. Your primary responsibility will be generating sales leads through strategic prospecting and relationship-building. Strong communication skills, a persuasive demeanour, and a d ...

  • Gloria International

    Field Marketing Executive

    10 hours ago

    Gloria International Indore, India

    Job Description**:Field Marketing Executive** · **Position Summary**: · As a **Field Marketing Executive** with a focus on field marketing, you will be responsible for driving the growth and expansion of our company's customer base through strategic business development initiativ ...

  • digitaldizney

    Tellecaller

    1 day ago

    digitaldizney Indore, Madhya Pradesh, India

    **About Digital Dizney**: · Digital Dizney is a dynamic startup specializing in digital marketing solutions. We are committed to helping businesses grow their online presence through innovative strategies and cutting-edge technologies. As part of our expansion, we are seeking ded ...

  • Synture organisation

    Fresher/business Associate

    1 day ago

    Synture organisation Indore, Madhya Pradesh, India

    Sales and Marketing (b2b,b2c) · Team Development · Team Management · Build client relationship · Develop new business leads · **Job Types**: Full-time, Permanent, Fresher · **Salary**: ₹15, ₹30,000.00 per month · Schedule: · - Day shift · Work Location: In person ...

  • Signal Expert Global LLP

    Digital Marketing Executive

    4 days ago

    Signal Expert Global LLP Indore, India

    **Roles and Responsibilities** · - Manage and execute Organic Lead Generation, Social Media Marketing strategies with the team. · - Generating Organic leads through various social media handles. · - Define requirements, tasks, and resources associated to Online Branding, SMO etc. ...

  • AR Consultancy

    IT Sales

    2 days ago

    AR Consultancy Indore, India

    **Responsibilities**: · - Qualify leads through strategic questioning, active listening, and thorough research to determine their fit for SAAS platform. · - Educate potential customers about the features, benefits, and unique selling points of solutions, positioning it as the ide ...

  • Abhyudaya Career Institute

    Marketing Executive

    3 days ago

    Abhyudaya Career Institute Indore, Madhya Pradesh, India

    **Job Title**: Marketing Executive · **Company**: Abhyudaya Career Institute · **Location**: Indore · **Job Type**: Full-time · **About Us**: · Abhyudaya Career Institute is a leading educational institution specializing in IIT JEE and NEET coaching. With a commitment to excellen ...

  • Namastetu technologies

    Communication Planner

    1 day ago

    Namastetu technologies Indore, India

    **Job Overview**: A Communication Planner is responsible for planning and managing marketing communication requirements of more than one client. You lead a team of Web Designers, Developers, Communication Designers, Graphic Developers, SEM Engineers and Content Developers. · **Qu ...