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CRM Analytics/ Tableau CRM Developer - Bengaluru, India - Relanto
Description
Role: CRM Analytics / Tableau CRM Developer / Lead / Architect
Work Location: Bangalore/ Hyderabad/ Pune
We are seeking a CRM Analytics / Tableau CRM Developer / Lead / Architect with a strong technical background and extensive understanding and experience in database and analytical tools to join our team. This role offers the opportunity to work with cutting-edge analytics tools like
Tableau CRM and Einstein Analytics and make an impact on our data-driven journey.
Key Responsibilities:
• Data Analysis and Insights:
o Utilize Tableau CRM and Einstein Analytics to identify unexpected business
outcomes and perform in-depth analysis.
o Experience with other business intelligence (BI), extract-transform-load
(ETL), Power BI and other business analytics reporting tools.
• Technical Support:
o Provide expert support in Tableau CRM, Einstein AI, and analytics tools to
ensure optimal utilization within the organization.
• Data Design and Analysis Techniques:
o Employ data cleansing, statistical analysis, data mining, predictive analysis,
and other data analysis techniques to extract valuable insights from
extensive datasets.
o Design and configure highly scalable solutions for clients.
• Research and Recommendations:
o Conduct research and offer recommendations on product components,
services, protocols, and standards to enhance data analytics capabilities.
• Data Transformation and Visualization:
o Collaborate in the design of data transformation processes, data flows, and
datasets.
o Create dashboard wireframes and stories to communicate data insights
effectively.
o Use methods like data cleansing, statistics, data mining, predictive analysis,
and other data analysis techniques to collect and extract insights from large
scale data sets.
Required Skills:
• Salesforce Expertise: A strong foundation in Salesforce development is essential.
Proficiency in Salesforce platform features, data modeling, and configuration is a
must.
• Platform Experience: A minimum of 5 years of hands-on experience working with
Salesforce Einstein Analytics and Tableau CRM on at least 4 large projects.
• Einstein Discovery: Profound understanding of Einstein Discovery from both a
functional and technical perspective.
• Analytical Skills: Strong experience in data analysis with the ability to identify
trends and create visualizations with extensive datasets.
• Business Alignment: Demonstrated ability to align data analytics with business
objectives, envision solutions to address business problems, and derive value from
data.
• Scalable Solutions: Experience in building and configuring highly scalable solutions
for clients.
• Proof of Concepts: Capable of creating and delivering hands-on technology proof of
concepts.
• Database Understanding: Strong conceptual understanding and hands on working
experience in relational databases, data warehouses, data lakes, and must have good
skills in SQL, normalization, and data modeling.
• Communication Skills: Effective communication skills to collaborate with clients,
team members, and stakeholders, including the ability to translate business
requirements into technical solutions.
• Problem-Solving: Strong problem-solving abilities to address complex business
challenges and optimize processes.
Qualifications:
• Bachelor's degree in computer science, Information Technology, or related field.
• 5 to 10+ years of experience as Salesforce Einstein Analytics Developer with at
least 4 Years of implementation experience on large scale projects.
• Certification in Tableau CRM and Einstein Discovery Consultant is highly required
and Sales Cloud, .
• Strong communication skills to articulate technical concepts to non-technical
stakeholders.