- Coordinate the scheduling of all support calls, project resources and administrative meetings between clients and company personnel
- Work closely with SDMs in ensuring delivery of services as defined in client contracts
- Assists the Service Delivery Managers with KPI reporting and adherence
- Tracks open items/issues on dashboards, and follows up as required
- Manages administrative efforts around internal processes to assist SDM and Team
- Supplements Transition to Operations tasks as directed
- Assumes additional technical and non-technical responsibilities as needed
- Ad hoc report generation & arrangement of standard reporting packages
- Preparation of materials for specific weekly/monthly customer engagements
- Daily review of ServiceNow Incident and Request queue, work with internal IT operations teams and ensure tickets are addressed in a timely manner
- Understands and manages daily process activities required by organization
- Ability to interact effectively with internal IT Ops team while understanding cultural differences
-
support coordinator
1 day ago
j technologies india private limited Chennai, India Full timeCompany Overview · J Technologies India Private Limited is a GPS manufacturing company specialized in the production and sale of GPS devices, reverse cameras, and parking sensors. With our innovative technology and high-quality products, we have established ourselves as a leading ...
-
Coordinator – Technical Support
5 days ago
SGK Chennai, IndiaAt least 1 or 2 years IT experience, with some of it dedicated to application support · Enhanced knowledge of back-end and front-end programming languages. They include HTML, CSS, JavaScript, and basic knowledge of PHP. · Proficient in English, with excellent communication skills ...
-
HR Specialist
4 weeks ago
Professionals IN Verified Company Chennai, India Full time ₹30,000 - ₹80,000 per year· Responsibilities: · - Assist with recruitment and selection processes, including job postings, candidate screening, and interviews. · - Coordinate employee onboarding, orientation, and training activities. · - Administer HR programs and policies related to employee relations, ...
-
Relationship Manager
1 day ago
Waytogo Consultants Chennai, IndiaMaintain meeting reports and diligently follow the sales process of the organization. · Drive profitability & market share from the sourced AUM. · Maintain & prioritize regular contact with channel partners to sustain and improve the relationship to facilitate business growth · E ...
-
Administrative Officer
5 days ago
PKF SRIDHAR & SANTHANAM LLP Chennai, IndiaAs an Administration Officer in PKF India you will play a key role in supporting the daily operations and ensuring that the administrative functions help the firm run efficiently. The role is crucial in facilitating effective operation of the consulting practice and ensuring that ...
-
UCCE L2 Support
2 days ago
Servion Global Solutions Chennai, IndiaWe are currently hiring for UCCE L2 Support - Location : Remote ( Work from home) interested candidates can share your updated cv to · Total Exp : 4 - 8 · Shift 24/7 Rotational · Location : Remote · Work Mode : WFH · UCCE Support JD details: · Supporting Experience on Cisco UCCE ...
-
Sales Coordinator
5 days ago
Kalyanamalai - WeddingNBeyond Chennai, IndiaCompany Description · we suggest you enter details here · Role Description · This is a full-time, on-site role as a Sales Coordinator at Kalyanamalai - WeddingNBeyond located in Chennai. As a Sales Coordinator, you will be responsible for providing support to the sales team and a ...
-
Mobolutions Chennai, IndiaRoles and Responsibilities: · Coordinating the compilation of project management reports. · To provide cover for Lead consultant (Project Manager) as appropriate (includes liaising with Internal Consultants, Technical Consultants, Training Team, Managed Services). · Maintaining J ...
-
Assistant Director
3 days ago
Great Lakes Institute of Management Chennai, IndiaAssistant Director - Business Development (B2B), Chennai · Corporate Learning & Development · Educational Program / Executive Development Sales · Full time (Non-Edtech) Companies · Job Purpose · To support assigned area for Corporate Learning & Development (CLD) in securing ne ...
-
Marketing Executive
5 days ago
Indian Terrain Fashions Chennai, IndiaKey Responsibilities: · Assisting in the execution of daily marketing requirements, including the creation of promotional collaterals and communication materials. · Providing support to the Operations and Sales teams in executing promotional activities and events to enhance brand ...
-
Shift Lead NOC
5 days ago
Nxtra by Airtel Chennai, India· 24x7 NOC support for Submarine cable NOC and also the international data and transport network extended from the cable system. · Network Alarm monitoring, timely notification and raising Trouble Tickets · Ensure Service Assurance and Service Delivery as per SLAs, and provide L ...
-
Submarine Cable NOC Executive
21 hours ago
Nxtra by Airtel Chennai, IndiaAbout the Role : Shift Engineer / Lead (Submarine Cable) · 24x7 NOC support for Submarine cable NOC and also the international data and transport network extended from the cable system. · Network Alarm monitoring, timely notification and raising Trouble Tickets · Ensure Service A ...
-
Regulatory Manager
4 days ago
airtel Chennai, IndiaAbout Airtel: Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, the company's product offerings include 2G, 3G 4G and 5G wireless services, mobile commerce, fixed line services, ...
-
Senior Engineer
1 day ago
Petrofac Chennai, IndiaJob Description: · Lead a team of engineers and designers in carrying out FEED or Proposal or Detailed Engineering work assuming entire responsibility and within budgeted man-hour and project schedules by maintaining required quality · Review the ITT (Invitation to Tender) docume ...
-
Senior System Engineer
5 days ago
OEC Chennai, IndiaJob Role : Senior System Engineer · Experience : 6-10 Years · Job Location : Chennai · Position Summary: · Executes day-to-day maintenance tasks including problem determination and resolution and root-cause analysis. Plans and coordinates the design, installation, administration ...
-
Service Delivery Coordinator
2 days ago
CBTS Chennai, IndiaJob Purpose · This position reports to Program Management. The position of Contracts/Vendor Management requires an innovative, enthusiastic, and organized individual who is technically competent regarding IT services. This individual will act as a liaison between the CBTS program ...
-
Executive Administrative Assistant
5 days ago
Dexian Chennai, IndiaThe Senior Executive Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks. · Respo ...
-
Senior Civil Structural Engineer
5 days ago
Falcon Services ™ Chennai, IndiaQualification: · BE/ B. Tech / ME / M. Tech (Civil & Structural) Experience: 8 – 12 Yrs in power, Oil & Gas. · Job Profile: · Coordinate the project with the other team members and report to the Principal/ Lead Engineer · Create or participate to the design and development acti ...
-
Project Manager
2 days ago
Yalamanchili - Payments and Cards Chennai, IndiaProject Delivery Manager will be the person who drives execution of Payment project and has the overall responsibility for the successful initiation, planning, Vendor Coordination, execution, monitoring, controlling and closure of a project · Key Responsibilities · Project initia ...
-
Client Solution Specialist
5 days ago
NielsenIQ Chennai, IndiaABOUT THIS JOB · Client Solutions Specialist is responsible for driving the requirements gathering phases of projects, liaising with business users to develop high quality business and functional requirements and work with stakeholders to analyze issues and propose solutions The ...
Project Support Coordinator - Chennai, India - CBTS
Description
Greetings
CBTS is a leading technology provider to more than 3,000 organizations in all industries, including dozens of Fortune 500 and Global 2000 companies. We provide consulting resources and cloud or on-premises technologies that deliver consistent IT performance, reduce costs, and increase operational efficiency. What differentiates CBTS is the agility, flexible delivery models, and client focus of a smaller company coupled with the ability to deliver the resources, scale, and capabilities required by large organizations. With over 800 certified engineers and locations across North America, Europe, and Asia, CBTS offers outstanding expertise in transforming business operations. CBTS stays at the forefront of technology trends to offer best-of-breed solutions to our clients. We partner with all leading technology manufacturers across the broad IT landscape and offer customized solutions to achieve our client?s measurable business outcomes.
Client - CBTS Technologies
Role – Service Delivery Coordinator
Experience - 2+
Location - Chennai
Mode - Permanent
Female Candidates Only Preferred
Only Immediate joiners are required
Service Delivery Coordinator (SDC) will act as the focal point for the management and performance of diverse tasks and workloads associated with CBTS's service delivery manager function. The SDC will support work efforts of the entire service delivery team through fulfillment of various administrative assignments and repeating tasks.
Essential Functions:
Education
Bachelors degree in Computer Science or other related discipline
• 4 to 6 years of professional experience
• Data Analytics training & proficiency with excel
• Project Management training (Optional)
Special Knowledge, Skills, and Abilities
• Strong organization skills and ability to effectively multitask
• Has previously worked with tools such as ServiceNow and Sales Force
• Understands IT managed services and matrix reporting
• Technical background in Infrastructure services, including but not limited to servers, disaster recovery, networking, etc.
• Solid analytical skills and record-keeping
• Microsoft Office proficiency – document and process creation skills
• Self-motivated with the ability to adapt to changing priorities
• High potential individual with a diverse skill set
• Demonstrated success working independently and efficiently
• Demonstrated ability to interact comfortably with both technical and business oriented professionals
• Proven English communication skills including speaking, writing and presentation
• ITIL V3/V4 foundation, a plus
If you are Interested, Kindly share your updated resume with below details in
Full Name :
Contact Number :
Gender :
Email :
Experience :
Company :
Current Location :
CTC :
Exp CTC :
Notice Period:
Interested to WFH/WFO :
Thanks & Regards,
Senthil Kumar S
Senior Technical Recruiter