Jobs

    ServiceNow Customer Service Management Developer - India - Capgemini

    Capgemini
    Capgemini India

    Found in: Appcast Linkedin IN C2 - 6 days ago

    Capgemini background
    Technology / Internet
    Description
    • Must be ServiceNow Certification CSA completed Maintain existing ServiceNow modules to support the business and IT service management ITSM & CSM
    • Work experience on CMDB Discovery
    • Work with a team of ServiceNow developers in an agile software development environment
    • Monitor health and usage of applications Adhere to standards for implementations in ServiceNow to ensure consistency and supportability of customizations.
    • Perform platform upgrades and review of key update sets.
    • Develop test cases for functional and regression testing and run them as part of any ServiceNow platform or module upgrade or change.
    • Guide the improvement of our ServiceNow implementation and service offerings based on user feedback.
    • Create custom workflows to support business processes
    • Perform data imports
    • Good ServiceNow scripting knowledge
    • Administer and maintain API and data integration processes between ServiceNow and other services

    Primary Skills

    • ServiceNow ITSM & CSM Module experience
    • CMDB & Discovery
    • ServiceNow Certification CSA

    Secondary Skills

    • Record Producers
    • Workflow
    • ITIL framework

    Please note the job requires a Hybrid work model


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    Found in: Appcast Linkedin IN C2 - 5 days ago


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