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    Analyst - ERP Administration (SAP Basis) - Chennai, India - Lennox India Technology Centre

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    Description

    Role & responsibilities

    • Support, troubleshoot, and resolve SAP BASIS-related issues SAP ECC/SCM/BI/,B4 HANA, and S4 HANA Applications.
    • Follow and maintain procedures and manage technologies and tasks based on "best practice" standards for tasks such as system refreshes, backup and recovery, error detection, SAPGUI deployment, background job monitoring/scheduling, and Disaster Recovery Procedures.
    • Evaluate, install, and test Support packs and Kernel upgrades
    • Resolves application outages, implements corrective and preventative actions
    • Performance tuning/troubleshooting systems and application issues
    • Maintain system integrity and maximize uptime
    • System refresh and Client copy
    • Support Database team on Database Upgrades/Migration
    • Work with Apps operations teams and functional teams to ensure successful project implementations
    • Work with 3rd party vendors to implement technology initiatives and resolve problems/issues/bugs
    • Managed systems/ EWA/Alert configuration in Solution Manager
    • Coordinate/Manage on-call support


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