- Understanding customer issues and providing quick resolution via direct communication, mail, chat, phone etc.
- Working in experience in multi team environment
- P2P application monitoring and support
- Handling/notifying application/network issues
- Able to categories issues/tickets and reach out to needed team members quickly
- Reporting skills to provide daily /weekly/monthly reports and highlighting any issues to next levels
- Good English and Hindi communication skills and good interpersonnel skills.
- Articulate and writing skills
- Desirable: MySQL/SQL Database, cloud platform, any programming knowledge such as .Net etc.
- OS
- Windows, Linux, Cloud
- DB
- MySQL/SQL
- Languages .Net, Java or any programming language knowledge will be added advantage
- Customer site
- Mumbai.
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Application Support Engineer - Mumbai, India - ProPMO Services Private Limited
Description
Looking for candidates having the experience with Front end Customer interaction.Must to have :
Excellent written and verbal communication.
1 to 2 years application support experience
Education :
Graduate :
B.Tech/B.E. preferably Comp/IT graduate, BCA, B.Sc. (IT)
Experience : 1 to 2 years' experience working in support/developer role.
Key Skills :
Location :