- Collaborate with business stakeholders to understand their requirements and translate them into technical solutions.
- Evaluate, select, and implement IT systems and applications that align with business goals and objectives.
- Configure, customize, and maintain business applications to meet the specific needs of various departments and teams.
- Provide technical support and troubleshooting assistance for business applications, ensuring minimal disruption to operations.
- Develop and maintain documentation, including system requirements, user guides, and training materials.
- Stay uptodate with emerging technologies and trends in IT/business applications, recommending innovative solutions to enhance business processes.
- Collaborate with crossfunctional teams, including IT, operations, and business units, to drive projects to successful completion.
- Ensure compliance with regulatory requirements and security standards in all IT/business applications implementations.
- Experience in setting up an automated enrolment process for application users.
- Proficiency in configuring access management over Single Sign-On (SSO).
- Experienced in APIs (e.g., Rest and GraphQL) for integration purposes.
- Experience in developing data exchange solutions with tools like Powerflow.
- Experience in developing Powerapps for supporting apps like user portals.
- Demonstrated interest in learning how to administer new tools.
- Experienced in migrating onprem hosted applications to Azure Cloud.
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
- Minimum of 5 years of experience in IT/business applications roles, with a focus on system implementation and support.
- Proficiency in configuring and customizing business applications such as ERP systems, CRM systems, and collaboration tools.
- Strong technical skills, including experience with database management, SQL queries, and integration techniques.
- Excellent problemsolving abilities and attention to detail.
- Effective communication skills, with the ability to interact with technical and nontechnical stakeholders.
- Proven ability to manage multiple priorities and deadlines in a fastpaced environment.
- Relevant certifications (e.g., ITIL, PMP (Project Management Professional), Salesforce Administrator) are a plus.
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Support Engineer
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Software Support Engineer
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Product Support Engineer
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Trade Support Engineer
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Desktop Support Engineer
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Product Support Engineer
2 days ago
MakeMyTrip Gurugram, IndiaAbout the Opportunity:Role: · Product Support EngineerLevel: · Senior Executive/ Assistant ManagerLocation: · GurgaonReporting to: · Senior Manager - Product Management · About the function:MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real- ...
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Production Support Engineer
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Desktop Support Engineer
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technical support engineer
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IT Support Engineer - Gurugram, India - ARAHAS TECHNOLOGIES PRIVATE LIMITED
Description
Job Description :
We are seeking a talented IT/Business Applications Professional with a 5 plus years of experience to join our IT team.
The ideal candidate will possess a strong background in both technical IT solutions and business applications, with a focus on enhancing efficiency, effectiveness, and overall business performance through technology solutions.
Key Responsibilities :
Additional Skills and Experience :
Required Qualifications :