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    International Business Development Manager - Mumbai, India - Copper gate PVT LTD

    Copper gate PVT LTD
    Copper gate PVT LTD Mumbai, India

    6 days ago

    Default job background
    Description
    • Team development responsibilities Support team members in their daily tasks
    • Deliver training on the job Discuss & set personal targets with each team member
    • Monitor team: their behavior toward customers & colleagues, their problems or ideas
    • Evaluate team members: performance, mistakes, losses, creativity, strengths, weaknesses, and attitude Discuss team's performance (quality of their services, mistakes, productivity) with Assistant Manager and work on improvements whenever necessary Organize & run regular team meetings and one on ones to groom team members Assess received feedback from clients/colleagues Prepare reports Discuss/report performance of day/week and special issues - quality-wise with Manager Discuss or escalate daily issues and report Day Summary to Manager Ensure team's effective functioning Manage team members' daily schedules and ensure assigned tasks are completed Supervise attendance and ensure time adherence by all team members Monitor Calls & Delegate cases as appropriate Coach and mentor team members to grow in their role

    Requirement :

    • 2-3 years of minimum experience in the respective travel industry or a similar position Preferred.
    • Graduation or master's degree in Tourism, Business Administration or relative field Amadeus, Sabre, and Galileo (expert)
    • Excellent communication skills Team player Fluent in English - any additional language will be considered a plus Windows, MS Office, Google Applications (expert):
    • Business Administration or relative field
    • Shift timings : 24/7 according to schedule Rotational (Night shifts are included)
    • Weekly Off : Sundays
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