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    System Operations Specialist - Bengaluru, India - Idyllic Services Pvt Ltd

    Idyllic Services Pvt Ltd
    Idyllic Services Pvt Ltd Bengaluru, India

    2 days ago

    Default job background
    permanent Technology / Internet
    Description

    Position Overview :

    We are currently searching for a System Ops Technician to join the Cloud Services Team. In this role, you will be part of the Cloud Operations team responsible for ensuring seamless delivery and security of cloud services for clients by configuring, maintaining, upgrading, and troubleshooting systems.

    Shift timing and Mode of work : Hybrid.

    The available shift for this role is :

    Monday till Friday, 7 am - 4 pm IST.

    Tuesday till Saturday, 7am - 4 pm IST.

    Job Description :

    Perform maintenance and administration of Cloud services including; software updates, installs, problem investigation and resolution, and escalation.

    Liaise with Development, Support, and Implementation to provide the best possible experience to our clients.

    Create and maintain policy and procedural documentation .

    Work closely with other Cloud Services groups to resolve issues and assist with configuration. changes/testing.

    Work in SQL performing activities like database backups, restores, and running scripts .

    Performs other duties as assigned by the immediate manager or the management team.

    Skills Required :

    Windows Server Platform, IIS and SSMS.

    Requirements :

    2+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex issues.

    Experience with Microsoft Windows Server and desktop operating systems.

    Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server .

    Working knowledge of TCP/IP and network troubleshooting.

    Highly organized with excellent time management skills .

    Excellent written communication skills.

    Associate degree in Information Technology, Information Systems, or related field; or equivalent experience.

    )
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