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    Business Manager - Mumbai, India - M&G plc

    M&G plc
    M&G plc Mumbai, India

    2 days ago

    Default job background
    Full time
    Description
    We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. The company has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc's ambition to be the best loved and most successful savings and investments company in the world.

    Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities.

    Title: Business Manager
    Team: Business Operations, Investment Technology
    Role
    The Investment Strategy and Technology group consist of 5 components. Delivery Platforms (Analytics, Data, Investments), Strategy & Consulting, and Business Operations.
    Business Operations, Investments Technology provides a central service to the delivery teams, incorporating Governance, Risk & Controls, Finance, Business and Third Party Supplier Management. The role is responsible for managing the finances, MI, vendor relationships, and supporting the Leadership Team in their activities.
    The successful candidate will be experienced in some or all of the following; Managing finances across multiple teams and outsourced partnerships, managing relationships and supplier governance, MI production and presentation, and preparing presentations for various management levels. They will work flexibly and against challenging timelines, contribute to thought leadership and drive process improvements, and provide outputs of the highest standard.

    Responsibilities
    • Understand and ensure adherence to the Third Party Supplier management policies, procedures and standards
    • Establishing third party performance standards and suggesting improvements
    • Maintain an inventory of all 3rd party applications with correct owner & tiering. Ensure record of all monitoring activities throughout relationship
    • Ensuring Regular Third Party risk assessment is done & tiering and owners are updated
    • Vendor supplier supervision and relationship management
    • Communicating vendor responsibilities and obligations
    • Updating, renewing, and cancelling vendor contracts whenever needed
    • Conducting research on available vendors to determine which vendors offer the best pricing and product quality.
    • Preparing high quality and impactful presentations
    • Proactively producing relevant and value-add MI for senior leadership
    • Providing quantitative and qualitative assessments relating to Vendor
    • Supporting the Leadership Team in achieving their delivery objectives
    Skills & Competencies

    • Strong Third Party Risk management, time management and prioritisation skills with the ability to work across multiple concurrent activities

    • Ability to operate under pressure, in a fast paced environment and deliver to challenging deadlines

    • Excellent verbal and written communication and presentation skills

    • Good Excel, Powerpoint, Power BI skills

    • Reporting and Analytical skills

    • Self-starter with a tendency to behave proactively over reactively

    • High ability to challenge the status quo, thinking differently, expressing new ideas and providing an objective opinion

    • Ability to articulate problems, ideas, concepts and solutions to stakeholders

    Experience Required
    • Third Party Risk or Supplier Management experience
    • Strong negotiation, management, and decision-making skills
    • Build powerful MI and reports using Power BI, SQL etc.
    • Producing impactful presentations
    • Ideal systems experience: Power BI, Oracle Fusion & Service Now
    We live by four behaviours at M&G Global Services and we ask all our employees to:
    • Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
    • Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
    • Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
    • Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things
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