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Customer Experience Associate
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Customer Experience Manager
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Canara HSBC Life Insurance Gurugram, IndiaCoordination and closely working with internal teams for an optimum communication strategyComplete understanding of systems & in the creation, editing, approval, and delivery of customer communicationscommunications as and when neededwith other functions on specific communicatio ...
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Specialist Development
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Account Manager
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Assistant Manager
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Birdeye Gurugram, IndiaWhy Birdeye? · Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat c ...
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Information Technology Services Manager
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Service Assurance Lead
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Customer Support Operations Manager
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SAP GTS Consultant
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R&D Escalations Engineer
2 days ago
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Lead Growth Manager
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Client Onboarding Manager
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Voice & Accent Trainer
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Associate || Customer Experience - Gurugram, India - Zomato
Description
We are on the hunt for our next Customer Service Champion
As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.
Here, you're not just an Associate; you are on the path to leadership.
You start at ground zero to gain an understanding of our customers' sentiments and challenges. You will be the primary point of contact for our customers to solve their problems via chats, calls and emails. More importantly, you will surface the key problems with other Zomato teams to help in designing better solutions.
The possibilities are boundless, and within a year, you'll have the chance to grow and explore roles across sales, operations, program management, support, supply chain, and category teams, and be the future of Zomato
What do you need to bring to the 'table':
Be a part of an initiative that will transform hiccups into happiness