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    Business Development Manager - Kolkata, India - 2coms

    2coms
    2coms Kolkata, India

    1 week ago

    2coms background
    Description
    Urgently hiring Business Development Manager for one of our esteemed client

    Position: Business Development Manager
    Location: Kolkata
    Roles & Responsibilities:
    • Responsible for driving all business development activity in the assigned market through a team of direct reports consisting of onroll and offroll executives and indirectly via a team of retail sales officers and demand generators.
    • Making the company's products/ services of choice among consumers in the assigned market by:
    • Achieving lead conversion and sales targets.
    • Ensuring customer satisfaction as measured by CSAT/NPS, by ensuring timely and quality service delivery.
    • Continually improving performance of team w.r.t speed of response, quality of sales pitch, higher lead conversion, range selling and product upgrade at sites.
    • Building a pipeline of skilled and reliable customers for executing company's product / service sites using tools like loyalty-programs, training and skill upgradation, lead-sharing.
    • Grow digital commerce for painters by evangelizing the program and delivering quality services.
    • Enlist, train and educate new painters on the program, company's products and services and increase our share of wallet.
    • Ensuring user satisfaction by ensuring service SLAs are delivered.
    • Business Development
    • Support the marketing activities of the company in the assigned market by promoting focus products among influencers like painters, architects, interior designers and channel partners like dealers.
    • Map & enlist new contractors using tools like loyalty programs, training, vendor meets etc.
    • Driving participation of influencer in training initiatives of the company at internal training academies.


    Requirements

    Education and Work Experience Requirements:

    • Post-Graduate in Management.
    • 5+ years' experience in Trade and B2B sales.
    • Should have handled large teams of on-roll and off-roll members.
    • Experience in Building Materials working with influencers, product launches; Finance, Banking, Telecom.
    • Proficient in data analysis and use of tools for analysis.

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