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Ahmedabad

    Area Collections Manager - Ahmedabad, India - Bajaj Auto Finance

    Bajaj Auto Finance
    Bajaj Auto Finance Ahmedabad, India

    Found in: Appcast Linkedin IN C2 - 2 hours ago

    Default job background
    Accounting / Finance
    Description

    Roles and Responsibility

    Process related

    • Managing the collections through team of COs/DMAs.
    • Responsible for the collection's performance on various collection parameters such as:
    • a) Arrear resolution
    • b) Bucket wise resolutions (Including the Roll forward rates, Loan loss provisioning, and Penal interest collection for the assigned geographical area.)
    • Performance review on field – monthly basis and Quarterly performance review of the CO's of allocated collection targets
    • Monthly review (Agency performance, acting against the low performer COs, DMAs (off rolls) & agencies, identifying & suggesting new agencies / DMAs for collection & evaluation & empanelment of these new agencies.
    • Ensuring periodic billing & processing of the payouts for the agencies / DMAs as per the approved payout grids.
    • Periodic evaluation / correction of the field capacity as per the Avg. Collection Ratio (ACR)
    • Ensuring smooth execution of the various strategies/drives planned by HO/RO for day-to-day collection performance improvement.
    • Repo kit requirement, monitoring the repo Stock inventory, compliance to the adhered processes related to repo
    • Liquidation of eligible repo assets in coordination with brokers and HO team and collect payment for approved for sale cases
    • Periodic requirement of the receipt books / HHTs, mobile app codes requests for the agencies, monitoring the deposition of collection amount by the agencies, action against agencies for non-adherence.
    • Recommending for initiation of appropriate legal actions in chronic default cases with co-ordination with the local legal team members
    • Daily productivity MIS should be maintained & shared with the higher management along with the analysis
    • Monthly team meeting at hub location for performance review & setting the targets for the next month
    • Managing the customer service escalations for collection related issues and Providing inputs on the geo limits, negative areas in the geographies handled
    • Escalation of sales related issues (registration, dealer service issues, etc.) for the delinquent cases with the ASMs on a day-to-day basis

    Description

    • Experience: 6 yrs., Financial Services/Banking/FMCG/NBFC preferred
    • Preferred Age: Maximum 40 years
    • Qualification: Any Graduate
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