Jobs
>
Hyderabad

    Client Success Lead - Hyderabad, India - Zyeta

    Zyeta
    Zyeta Hyderabad, India

    3 hours ago

    Default job background
    Description

    As a Client Success Officer, your role will be to assume complete accountability of the worskspace design projects from pitching to successful project delivery. As part of this role, P&L management, problem solving, client management, stake holder management and driving seamless execution shall form the crux of your performance. You will be leading a cross functional team in the organization to ensure that the project is aligned around driving client-oriented outcomes and maximizing project profitability. Your end goal is to make every client you work with to be Zyeta' s Brand Ambassador.

    Partnering with Business Development

    • Collaborate with Business Development Team to gather required data and documentation for pre-qualification process.
    • Study the given client's business model.
    • Identify pain points and wish lists of clients and help create documents and strategy for client engagement.
    • Collaborate with Business Development Team to create and validate MEDDIC (any other process driven approach that Zyeta has adopted) created by them.
    • Prepare the BD team on creating compelling value propositions (uniquely tailored-commercial teaching) that Zyeta can bring to the given client.
    • Evaluate and develop the type of competency available in Zyeta team to offer above value propositions.
    • Receive feedback at every stage of the project, sensitize the team and implement.
    • Aggressively respond to any client feedback and needs.

    Creating a compelling pitch

    • Collaborate closely with Business Development Team to solution for clients' requirements, pain points, wish lists, their company culture, business needs and all technical parameters.
    • Strategize, drive/execute and win the overall pitch along with Business Development in alignment with Zyeta's pitch strategy
    • Strategize and validate design pitch along with the Lead Architect to ensure all aspects of the RFP and value addition are captured through the design. To validate that the design proposed is aligned to overall winnable solutions by Zyeta.
    • Plan for contingencies and risks in the pitch.
    • Ensure timely delivery and thorough review of designs, costs, presentation decks and all related documents for submission to ensure all requirements are met
    • Drive project P&L.
    • Go beyond the obvious to add value to the pitch / design to ensure winnability of project
    • Monitor overall quality of the pitch and deliverables.
    • Create documents and methodologies to effectively communicate the value and solutions to clients in the most cutting-edge manner.

    Seamless Project Execution

    • Align to client's KPI and project's goal.
    • Certify cashflow prepared by project manager in consultation with Finance and PM.
    • Moderate con-calls between the client and in-house teams; address various issues on both sides to ensure seamless progression of the project
    • Plan for contingencies and risks to be planned independently and tallied with PM's risk
    • Periodic review of drawings, documents, schedule, budget tracking and proactive risk management with Design, Cost and Project Management Teams
    • Periodic health check of overall project with respect to various parameters
    • Ensure that the design intent is met both through drawings and on-site execution
    • Cross verify overall status of project, open action items, costs and timelines through vendors and clients.

    Ensuring smooth handover & Client Experience

    • Verify that the client training sessions and complete techno-commercial closure is exercised in conjunction with the Project Manager
    • Improve on-boarding processes and improve handover experience to the client by offering client assistance beyond project.
    • Engage client and procure feedback on overall project experience and formulate a Lessons Learnt document
    • Build, maintain and leverage strong relationships with Client even after project closure.
    • Document business-value driven customer success stories
    • Plan for post-handover survey

    What We Expect:

    • Bachelor's degree in Architecture / Post Graduate degree in project management from NICMAR, RICS or the likes.
    • 8 - 15 years of proven experience in workspace design, client engagement and / or project management.
    • Excellent communication and interpersonal skills.
    • Collaborative mindset with experience in leading cross-functional teams.
    • Strategic thinking, problem solving and proactive approach.
    • Customer-centric mindset and empathy.
    • Proficiency in project planning and risk management.
    • Never Give up attitude and adaptability.

    What we offer:

    • Engaging work culture, freedom with responsibility
    • Collaborative, inclusive, innovative work environment where you can enjoy your work that encourages you to bring your creativity to all aspects of the business.
    • Opportunity to grow, learn and inspire
    • A collaborative and supportive team culture that recognizes and values your strengths and expertise.

    Note: The above job description is a general outline of responsibilities and requirements commonly associated with the role. The Actual job descriptions may vary depending on the specific requirements.

    Zyeta is an equal opportunity employer. We welcome and encourage candidates of all backgrounds to apply. Join our team and be part of our commitment to delivering exceptional design and build projects while managing costs effectively.

  • Ideagen

    Team Lead Customer Success

    1 hour ago

    Ideagen Hyderabad, India

    About Us · Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent t ...

  • ADP Pvt Ltd - India

    Csl Transitions Hyd 137465

    23 hours ago

    ADP Pvt Ltd - India Hyderabad, India

    The Client Transition Lead is responsible for moving Clients and their data from Streamline to ADP Celergo. The Client Transition Lead is to ensure that the current set-up is evaluated and correctly executed on ADP Celergo to make the transition successful per the standard migrat ...

  • Connectpair

    IT Sales Executive

    2 hours ago

    Connectpair Hyderabad, India

    **Job Category**:IT Sales Executive**Job Type**:Full Time**Job Location**:hyderabad india Telangana**Job brief**: · We are looking for an experienced, passionate and motivated IT Sales Executive to join our sales team As our Sales Executive your main responsibility will be to dri ...

  • Coupa

    Product Designer

    2 hours ago

    Coupa Hyderabad, Telangana, India

    Hyderabad, India · Development - Product Management · / · Mid Level · / · Hybrid · Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global or ...

  • Fruges IT Services

    Customer Support Executive

    2 hours ago

    Fruges IT Services Hyderabad, India

    International Calling experience. · - Quick and attentive speaking with the clients. · - Convincing skills/International Tele marketing skills. · - Able to generate leads through cold calling. · - Leads generation towards Sponsors and Exhibitors. · - Lead conversation and success ...

  • Capgemini

    Digital Marketing

    1 day ago

    Capgemini Hyderabad, India

    Job Description · Capgemini is looking for an experienced B2B demand generation marketer to join the global Financial Services Marketing Team. In this role, you will own the digital strategy and vision to generate inbound leads, promote our brand, support the sales process, and h ...

  • Electronic Arts

    Accounts Payable Transformation Supervisor

    2 hours ago

    Electronic Arts Hyderabad, India

    The CFO organization comprises a broad group of finance disciplines, with the common goal of partnering with business teams delivering strategies and providing our players with amazing experiences. Our finance teams assist the business in achieving profitable creativity by provin ...

  • Regalix India Pvt Ltd

    International Sales Executive

    2 hours ago

    Regalix India Pvt Ltd Hyderabad, India

    At Regalix, we are on a mission to help some of the world's leading technology companies achieve scale and success by providing them with tech-savvy marketing, customer success, and sales specialists, who partner with our clients to help find solutions to complex business process ...

  • EmpGowin

    Telecaller (B2b Sales)

    2 hours ago

    EmpGowin Hyderabad, Telangana, India

    **Job Title**: Telecaller (B2B Sales) · **Experience**: 1 to 3+ Years · **Location**: Hyderabad (WFH) · **Job Type**: Full-Time · **Job Brief** · **Responsibilities** · - Make outbound calls to businesses to introduce our products/services and identify potential leads. · - Engage ...

  • Reckitt

    It&d Solution Architect Supply Chain Planning

    23 hours ago

    Reckitt Hyderabad, Telangana, India

    Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. · Join us in our fight to make ac ...

  • Chandigarh University

    Admission Counselor

    2 hours ago

    Chandigarh University Hyderabad, India

    Converting leads into successful admissions. · - Effective and Timely Follow-ups. · - Handle Different students enquiries. · - Make calls, follow ups & ownership. · - Always Maintain Good Telephone Etiquettes. · - Punctuality. · - Respond to Student's enquiries proactively. · - P ...

  • Wipro Limited

    Scrum Master

    1 day ago

    Wipro Limited Hyderabad, Telangana, India

    Overview: · **Agile Scrum Master** · **Location · - Hyderabad and Bangalore** · **Notice Period · - 30 days** · **JD -** · **First level Scrum Master experience and/or certification (PSM I, CSM)** · **Knowledge of Kanban and/or scaled agile frameworks such as the Scaled Agile Fra ...

  • MathWorks

    Facilities Coordinator

    2 hours ago

    MathWorks Hyderabad, India

    This position in Hyderabad will be part of a newly formed team consisting of a Facility Site Lead, Facility Coordinator and a Workplace Services Coordinator. The focus will be day to day operations of maintaining the space as per MathWorks world-wide standards. Primary responsibi ...

  • Splunk

    Talent Acquisition Partner

    1 day ago

    Splunk Hyderabad, India

    **Role**: Due to our consistent growth & success of our APAC region, we are seeking an exceptional Talent Partner to join our awesome Talent Acquisition team. You will join a well respected and supportive APAC team, where we work autonomously, love to collaborate & above all; cel ...

  • Tvisha Technologies pvt Ltd

    SEO Executive

    1 day ago

    Tvisha Technologies pvt Ltd Hyderabad, India

    We are looking for a result-driven SEO executive to be responsible for developing optimised web content. The SEO executive's responsibilities include working closely with the marketing team to achieve SEO objectives, measuring the success of SEO and ROI, and assisting with the ma ...

  • Magic Bus India Foundation

    Training Officer

    23 hours ago

    Magic Bus India Foundation Hyderabad, India

    **Responsibilities**: · - Deliver a structured induction programme to each group of youth starting on the Livelihood programme · - Responsible for all training in the Livelihood Centres for the Magic Bus Livelihood programme, which delivers skill training to youth and supports th ...

  • Gridlogic

    Founders Office Role

    1 day ago

    Gridlogic Hyderabad, India

    Must-Have - MBA and Consulting Experience from any of the Big 4 companies will be considered for this position. · Experience Level - 1 to 4 years · We're looking for someone who is eager to join us during our rapid growth phase, which requires a willingness to embrace ambiguity, ...

  • SoulPage IT Solutions

    B2b Saas Sales Intern

    2 hours ago

    SoulPage IT Solutions Hyderabad, India

    February 16, 2023 · **Job role**:B2B SaaS Sales Intern · **Internship type**: Paid and Full time · **Duration**: 6 months · **Job Summary**: · **Key Responsibilities**: · Assist in identifying and generating leads through research and outreach · Qualify leads and set up sales mee ...

  • Cloudbigdata Technologies

    Bench Sales Recruiter

    23 hours ago

    Cloudbigdata Technologies Hyderabad, India

    Company Description · Our company is a leading IT services, consulting and outsourcing company delivering exceptional business solutions and customer value to its customers worldwide. · We offers end-to-end innovative and leading edge solutions to help corporations leverage techn ...

  • logical solutions limited

    Inside Sales Executive

    2 hours ago

    logical solutions limited Hyderabad, India

    **Designation **:Inside Sales Executive · **Roles and Responsibilities**: · 1)Research on various verticals and identify the product/service-based organizations. · 3)Generating database and maintaining it in a centralized location to get accessed whenever it is required for the m ...