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    Relationship Area Head - Mumbai, India - Mintskill HR Solutions LLP

    Mintskill HR Solutions LLP
    Mintskill HR Solutions LLP Mumbai, India

    Found in: Talent IN C2 - 3 days ago

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    Description

    Job Purpose :

    The purpose of the Head Relationship banking is to be a Supervisor and a mentor to the HNW channel. Handholding the RMs and Ensuring the RMs are meeting their income.

    Ensuring RMs meet the right customers and have a meaningful engagement with customer

    Ensuring the RMs are trained and equipped to handle customer queries

    Acquisition of High new worth customers to the Bank:

    • Acquire new customers who meet product criteria through cross-referencing
    • Ensuring timely onboarding of quality accounts in the HNW channel for the bank
    • Ensuring lowest depletion of the newly acquired accounts
    • Increase liabilities size of relationship via balances in accounts of existing customers
    Managing the High Net worth customers of the Bank
    • To Enhance & Retain customer profitability by capturing larger share of Wallet
    • Ensuring the highest level of service to the customers in the branch
    • Profiling Customers and Providing Financial planning & Investment Advise as per customers need
    • To ensure maintenance of updated Relationship File

    Mentoring the RMs in the branch

    • To handle a team of 4 to 9 Preferred Relationship Manager
    • Recruitment and training of Relationship Manager Team and Lead a result oriented team
    • Ensuring the RMs are trained and well equipped with data and products to handle and service the customers
    • Ensuring the Relationship managers are meeting the right set of customers
    • Ensuring joint calls with the relationship managers
    • Complaints Handling for the RM Channel


    Requirements

    Graduation/Post-Graduation

    Certifications:

    AMFI Certification
    IRDA Certification
    NCFM Certification (Optional)

    Key Skills:

    Sales and Influencing Skills
    Banking Product & Process Knowledge
    NRI Product and Regulatory Knowledge
    Planning and Organizing Skills
    Good Communication skills
    Knowledge of Competition & Current trends in the financial Industry.

    Experience Required:

    Minimum experience in years – 4 to 10 yr
    Exposure to banking team Handling is preferable

    Benefits

    IndusInd Bank Limited is an Indian financial services headquartered in Mumbai.
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