WTW - Compliance Business Partner - Maharashtra, India - Willis Towers Watson

Description

• To be responsible for the management and coordination of WTW Group Compliance policies and procedures for the business team aligned to their job role.
• To ensure that all regulatory requirements are identified, processes are in place to ensure standards can be met, monitoring is undertaken and guidance and training for improvement provided as necessary.
• To assist with the management and coordination of the relationship with and requirements of the regulators.
• Acts as a partner to the Business and provide advice on compliance and regulatory policies and practices
• Assist with Willis Compliance policies and procedures:
• Identify and assess the compliance risks applicable to the business.
• Provide support and guidance to the business in understanding its responsibilities and obligations under relevant WTW policies E.g. Financial Crime (Anti-Bribery & Corruption, Anti Money Laundering, Sanctions, Third Party Payments) Conflicts of interest, , Gifts, Entertainment & Hospitality, Complaints Handling etc.), Consequence Management Policy; respond to queries on the interpretation of relevant compliance policies. Adapt a critical problemsolving method in making decisions on the information available.
• Discuss promptly with the business team Manager any compliance or regulatory issues arising in the business team; report the issue in the appropriate log/ database; and agree the corrective action to betaken including responsibility, timelines and review date.
• Develop a compliance plan which reflects the risk profile of that business team; undertake own sampling and check the checkers reviews, where appropriate; monitor and report progress to management against the plan.
• Ensure that all complaints are dealt with appropriately by the business.
• Ensure that all incidents are reported by the business within 24 hours of identification. Should be the SPOC for the compliance activities for the business.
• Perform Thematic reviews for business team (as per annual plan)
• Compare and analyse completed Claims Quality Management, Business Quality Management, Self Assessment File Reviews, other MI / quality metrics produced by the business, Compliance Monitoring reports and internal/external audit reports and discuss findings with Manager as a means of determining potential enterprisewide systemic risks, weaknesses in internal controls and training.
• Engage completely in business team meetings (Business Reviews) and share ideas on improvement and any best practice sharing that would help minimise the risk.
• Monthly meetings with business team management to discuss the business performance on compliance and regulations aspect.
• Complete awareness of tasks (activity) being transitioned to Mumbai. Assess risk and controls in the process, viability for performance of the activity in Mumbai.
• Engagement with Operational Excellence (e.g. Robotics) to review any improvements recommended /worked upon by them do not miss any key controls in the process.
• Represent their respective business for Compliance activities to reflect the business' progress /performance on operational compliance activities. Engage in the root cause analysis of errors identified, controls / processes that need to be introduced in the process to reduce the errors /complaints etc.
• Perform annual check to ensure businesses have signed off Code of Conduct and completed mandatory online modules
• Conduct Control Assessment checks for business, gather observations and provide recommendations/ actions.
• Liaise with Sanctions / Legal team (if required) to escalate any issues identified within BU which needs their guidance or approval.
• Liaise with and assist the Assistant compliance partner in carrying out their monitoring reviews and other work as required.

• Identify all laws/regulations that are applicable to their business team (this would include adhering to all regulatory policies like AML, AB&C, Sanctions etc)

• Check that all applicable WTW compliance policies and local regulations are covered in compliance training. (includes the current three awareness sessions)
• In consultation with business management, identify compliance training needs within the business teams and develop training plan for the year and delivering specific training materials for business teams

• Provide regular updates on relevant compliance metrics and commentary to Manager prior to submission for reporting to Senior Management

• Actions taken to manage the compliance risks
• Serious or persistent compliance issues
• Results of monitoring activity, including selfassessment file reviews
• Results of internal or external audits and other compliance inspections
• Regulatory developments and issues
• Other relevant matters.
• Discuss all legal and regulatory issues with Manager and report in the appropriate database/log.
• Attend business team executive meetings, which would have discussion on transitions, process improvements, way forward etc.
• Participation in the governance forums / meeting conducted by business on new process, automation etc
• Connect meetings with UK/US/ Regional CBPs to understand, set and meet expectations, learn deliver and contribute.
• Manage performance
• Create own quarterly action plans to deliver the annual goals and objectives agreed with the Manager and report on own progress.
• Manage internal relationships
• Maintain positive relationships with business team heads and colleagues to assist the interface between compliance and the business.
• Foster close relationships with other business support areas, including Group Legal, Group Risk and Internal Audit. Coordinate with Internal Audit and External Audit on those activities that cover compliance obligations only (during a review and in an ongoing way).

• Team player with good interpersonal and influencing skills.
• Ability to work under pressure to tight timelines and without direct supervision.
• Possesses a keen eye for details.
• Excellent analytical problemsolving skills.
• Strong communication skills, both orally and in writing
• Commercial awareness a commercial and pragmatic approach to managing compliance.
• IT literate knowledge of Microsoft office packages needed.

• Prior compliance experience (understand the compliances within their existing processes)
• Good regulatory and corporate governance knowledge/understanding required.
• Regulatory awareness FCA for UK and for other local requirements

• Managing stakeholder
• Adjusting to change
• Presentation Skills
• Investigating Issues and Evaluating problem
• Influencing skills

• 5 to 12 years of experience in Regulatory compliance and Policy making, Anti Bribery & Corruption.

• Degree level.
• It is possible likely that the job holder may also have a relevant professional qualification compliance, insurance, accountancy, or business

• Team player with good interpersonal skills
• Ability to work well under pressure to tight timelines when needed
• Organised and methodical and able to prioritise workload effectively
• Desire to learn and develop both industry and technical knowledge